Toyota of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
Showing 1,425 reviews
I have found the service at beaver Toyota to be outstanding. Everyone I've dealt with is kind and courteous. I have work with Lee Durham in sales in the past. He is friendly and professional. Ray A outstanding. Everyone I've dealt with is kind and courteous. I have work with Lee Durham in sales in the past. He is friendly and professional. Ray Anchondo in the service department has always been honest and helpful. The quality of the service work is excellent. I highly recommend Beaver Toyota to anyone. More
I bought my Toyota Corolla at Beaver Toyota a few years ago and have been going to their Service Department ever since for regular maintenance of my vehicle. Frank Guerra’s customer service in the Service ago and have been going to their Service Department ever since for regular maintenance of my vehicle. Frank Guerra’s customer service in the Service Department has been exceptional. He is courteous, professional and answers all my questions and concerns. My service is always done within a reasonable amount of time and including a car wash is a nice touch. I highly recommend this dealer for customer service. All staff I have dealt with in Service, Sales & Parts through the years have been great. More
The service was by far the best i had I went to some dealers in albuquerque and none were as good as Beaver.I would rec. these guys to anyone looking for a new or even used Toyota. They were very friend dealers in albuquerque and none were as good as Beaver.I would rec. these guys to anyone looking for a new or even used Toyota. They were very friendly and very knowledgable about there product and answered all my questions. More
Whenever I have to have service on my toyota it is always a pleasure to go to Beaver Toyota. Frank is very knowledgeable and helpful. He is very helpful as are all the employees in that department. I refer a a pleasure to go to Beaver Toyota. Frank is very knowledgeable and helpful. He is very helpful as are all the employees in that department. I refer any of my friends that have a Toyota vehicle. More
My husband sent me to Beaver Toyota parts department to purchase specific items. Maria was very helpful with answering all of my questions and assisting me ... I arrived home with exactly what he asked for purchase specific items. Maria was very helpful with answering all of my questions and assisting me ... I arrived home with exactly what he asked for and he was pleased with the reasonable cost of the items. Thank you! More
Great sales experience working with Bill Hernandez. Friendly and fast family owned dealership. Small town no pressure atmosphere with big town low prices.A very good selecton of all models new and used Friendly and fast family owned dealership. Small town no pressure atmosphere with big town low prices.A very good selecton of all models new and used. Bill Hernandez was very knowledgable and had been at Beaver Toyota for more than 10 years! More
Beaver Toyota has excellent customer service, I take my vehicle there for its normal maitenance and there is a reason they recieve Best of Santa Fe each year...they simply are the best! I will recommend t vehicle there for its normal maitenance and there is a reason they recieve Best of Santa Fe each year...they simply are the best! I will recommend them to family/friends and continue my service there in the future. More
I have an older Camary and have been using Beaver Toyota for years to get my routine service and all other needed repairs. Ray Onchondo has always been extremely friendly, fast, and accurate. His team of for years to get my routine service and all other needed repairs. Ray Onchondo has always been extremely friendly, fast, and accurate. His team of mechanics never let me down, as the job always gets done correctly the first time. Estimates are always accurate so I never have to worry about any hidden "after the fact" charges. I would and do often recomend Ray to anyone needing honest accurate work. More
My husband purchased a vehicle from this dealership in December 2010. This has been a horrible experience for my family! We have been dedicated toyota customers for our past 4 vehicles, but the experien December 2010. This has been a horrible experience for my family! We have been dedicated toyota customers for our past 4 vehicles, but the experience we had with this dealership has made me never want to purchase another Toyota! My husband was taken advantage of and lied to from the first moment he walked into this dealership. When he went into financing, they added his down-payment amount to the total amount he was supposed to pay (so he basically ended up double-paying the down payment amount). They knew he really needed to purchase a vehicle that day and I feel they took advantage of his situation. There were also several other things they lied about that day. He was so upset about the overall experience, he decided to return the vehicle. After he returned the vehicle, $1,500 was charged to the Toyota credit card he applied for when he was at the dealership, but with no authorization whatsoever. No money was ever supposed to be charged to that credit card, which I think amounts to credit card fraud. When I called to complain about this charge, I was treated very rudely by both Kirk Kapple and Buddy Espinoza. They said they wanted to make this difficult for us, and would not refund the money. I hope by writing this, I save at least one person from the xxxx we have been through due to this dealership. I have never been treated this poorly by ANY business!! More
I bought a new 2010 Tundra.....The finance person slipped in a $500 additional charge. I contacted my sales person, Melda, who connected me with the Finance Manager, (name unknown). She told me that they w in a $500 additional charge. I contacted my sales person, Melda, who connected me with the Finance Manager, (name unknown). She told me that they would refund me the $500 but that it would take a month or so.....nothing ever happened....they are a bunch of liars....I will never do business with them again.... More