
Toyota of Santa Fe
Santa Fe, NM
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Joe S, as usual, provided me with great service. I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! More
Your service department is first rate. We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenan We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenance as we'd cross the mileage during the trip. Fast and friendly. More
The service experience was very good. The work was finished within the estimated time frame. I thought the service staff was friendly and communicated well. The work was finished within the estimated time frame. I thought the service staff was friendly and communicated well. More
Jennifer at the service center on Cerrillos Road was fantastic to work with. She really cared about my situation and was so thorough in her evaluation and service. She is an asset to Toyota of Santa Fe. fantastic to work with. She really cared about my situation and was so thorough in her evaluation and service. She is an asset to Toyota of Santa Fe....thank you, Jannifer. More
They are always very courteous. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. More
Service was fairly fast. Service writer was friendly and kept me up to date on progress. Service writer was friendly and kept me up to date on progress. More
Not sure why anyone would purchase a Toyota in Albuquerque when they can drive up to Santa Fe and receive way better service. From start to finish, the service was excellent. We'll definitely be p Albuquerque when they can drive up to Santa Fe and receive way better service. From start to finish, the service was excellent. We'll definitely be purchasing our next Toyota from Toyota of Santa Fe. More
I had a very good experience with Trini (salesperson) and Estevan, who went over the car's technology with me. I appreciate it when a salesperson doesn't make me feel pressured to make a decision and I felt Estevan, who went over the car's technology with me. I appreciate it when a salesperson doesn't make me feel pressured to make a decision and I felt that Trini was respectful of that. If I had to complain about anything it would be the long wait to get all the financing in order. It may have just been a busy day for sales as it was Memorial Day. My husband and I came in at 10:30 AM, took care of business with Trini, and didn't get out of there until 1:30 PM! I was committed to buying the car so it was worth the wait, but on a normal day, I may have scrapped the whole idea. More
Although I thought the service would be done at the dealership and I went there instead of the Express facility—The people at the express facility were fast and efficient. The service was completed in dealership and I went there instead of the Express facility—The people at the express facility were fast and efficient. The service was completed in less than 30 minutes. I really appreciated the free car wash too! More