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Toyota of Santa Fe

Santa Fe, NM

4.8
1,528 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,528 reviews

April 16, 2021

Very Cordial, Courteous, & Patient in answering all of our questions & helping us with installling our new cell phone. Service waiting area very clean & well kept! Excellent overall experience. It pays More

by cymartanin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

They provided fast and friendly service and worked hard to make sure I maximized my ability to use my two year free service for a new car. More

by Margaret M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Toyota of Santa Fe responded

So glad to know you are taking full advantage of toyotacare. You can learn more about it here https://www.toyotaofsantafe.com/service/toyotacare/. Its a great way to keep your vehicle maintained and safe. Thanks for the nice review.

April 15, 2021

Frank is great. Always takes good care of my cars and explains what’s going on with them. Always fits me in in an emergency. More

by pjortiz40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Flavio Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
April 14, 2021

Excel Lanto service guys in service know there stuff always try to explain the mechanical part So the layman can understand it . Go go go More

by Cipamontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trini Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra, Joe Sanchez
April 14, 2021

Always pleasant, efficient, and thorough. Gets the job done. Easy to work with. Great ride service with Ernie and Cisco. Willing to accommodate and please. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
April 11, 2021

Assistant Service Manager, Brian Brannan, is the best. He is friendly, knowledgeable, professional and very skilled at explaining issues to the customer and thereby gaining trust and confidence. The service More

by dgstrauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
May 25, 2021 -

Toyota of Santa Fe responded

Brian gets what being a buddy to our customers is all about. Thanks for noticing. AND for the nice review.

April 10, 2021

I patronize Toyota of Santa Fe because Buddy was a friend of my brother's when we were kids. I keep coming to Toyota of Santa Fe because of Brian Brannon. He is amazing. Always excellent. He makes servicing More

by SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannon
May 25, 2021 -

Toyota of Santa Fe responded

You can see Buddy in everything we do. In fact.. everyone on staff strives to be a buddy to their customers and colleagues. Thanks for your loyalty and your business. AND for the nice review.

April 09, 2021

Servicing my Tacoma took exactly how much time I was told initially, including performing a couple of extra inspections. Everything was done to my satisfaction, and could not be more pleased. More

by erodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina, Johnny King
May 25, 2021 -

Toyota of Santa Fe responded

What a great review! Thank You for such kind words.

December 30, 2020

After finding the deal of a lifetime, I found out that Toyota of Santa Fe uses bait and switch tactics to get customers to purchase vehicles at a ridiculous price. Trini Gallegos, supposed internet sales More

by ScrewedbyTofSantaFe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trini Gallegos
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Frank Guerra is just great for the best service and treatment of customers, like all others at Toyota of Santa Fe. Friendly, honest, gracious and reliable. Have had excellent service and quality repai More

by angprocyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
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