Toyota of Scranton

A-1 Salesmen A J and Brian took the time to explain the difference between the two types of vehicles I was looking to buy and helped me to make an educated decisio A J and Brian took the time to explain the difference between the two types of vehicles I was looking to buy and helped me to make an educated decision. I absolutely love my Tacoma TRD Sport!!!!! More

Amazing experience I went in to see how their pricing was compared to other dealerships I was at. And they blew the others out of the water with everything they did for I went in to see how their pricing was compared to other dealerships I was at. And they blew the others out of the water with everything they did for me and offered me. I was beyond happy with the experience that I had at the dealership. The staff was more than happy to help me and answer all of my questions that I had for them. I have only had my vehicle for a few weeks and I have already recommended Toyota Scranton to many of my friends and coworkers More

Easy experience Easy friendly no hastlle experience. Helpfull joe Mercado was fast friendly courteous and a nice guy handled the sale situation with no problems and g Easy friendly no hastlle experience. Helpfull joe Mercado was fast friendly courteous and a nice guy handled the sale situation with no problems and got me in and out with new car about a hour More

Hail Damage Bought a 2017 Kia Sorento on May 30 , which had hail damage from a few days prior. Emma (service) and Ron (sales) were extremely helpful and made it Bought a 2017 Kia Sorento on May 30 , which had hail damage from a few days prior. Emma (service) and Ron (sales) were extremely helpful and made it possible for the damage to be totally repaired by the dealership at no cost to me. Thank you so much!!!!! Great service. Very friendly and accommodating staff. More

Fast and easy On time fast and reasonable. Service person was pleasant and kept me posted on progress. I would use again. My only wish is that the coffee shop w On time fast and reasonable. Service person was pleasant and kept me posted on progress. I would use again. My only wish is that the coffee shop was open:) More

We don't know what's wrong. Message came up on the display "get this to the dealer to have it fixed !" We paid the dealer to tell us "We don't know what's wrong with your car" Message came up on the display "get this to the dealer to have it fixed !" We paid the dealer to tell us "We don't know what's wrong with your car". I thought that was what computers in cars were for. We're very disappointed with this kind of service. The same message came up 10 minute's after we left the dealership garage. Now we are driving around with this message lit up on the dash display and don't want to pay for the same answer again from the dealer. Now what are we supposed to do with it? More

So far; So good! Knowledgeable employees. Very personable. Great product. The people I dealt with were patient and walked me through everything. So far I would recomme Knowledgeable employees. Very personable. Great product. The people I dealt with were patient and walked me through everything. So far I would recommend this enterprise to others based on my experience. More

Great Service I was greeted promptly, I was kept informed on my repair. Prices were more than fair. I was updated thriughout my repair. I was explained my repair. I I was greeted promptly, I was kept informed on my repair. Prices were more than fair. I was updated thriughout my repair. I was explained my repair. It was a great service experience. More

No pressure sales We enjoyed the relaxed experience of making our purchase and the kindness and car knowledge of the staff. The sales and service facility is very neat We enjoyed the relaxed experience of making our purchase and the kindness and car knowledge of the staff. The sales and service facility is very neat and clean. More

Quick and reliable They helped a single mom of two autistic girls without a judgement nor doubt I was a normal everyday customer that was coming to buy car not ever seco They helped a single mom of two autistic girls without a judgement nor doubt I was a normal everyday customer that was coming to buy car not ever second guessing, when I was upfront about a foundation grant that was going to be helping me they had no issues and continued to help me in any way possible to provide the estimates, documents I was in need of obtaining, they followed up and worked with me every step of the way, I didn't have to wait or be treated any different knowing I was going through process with my special case and they always were straight to point without any hidden agendas. They even went above and beyond as to help me find perfect, safe, quality vehicle that best fit the needs of me and my girls for all aspects. Always were kind and generous, as to what my needs were without any false statements and keep me up to date still on my used Toyota Corolla which I absolutely love. They explained every detail before I pulled off lot as well as Ade sure I was comfortable and felt secure prior to leaving the dealership. I felt that it was family oriented and very unique for a dealership, never thought a dealership was as respectful or as well put together even service ad waiting areas as this till i experienced it first hand.. thank you Toyota dealership you are excellent in my eyes and I couldn't have got to this point if it weren't for your help and guidance. More