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Toyota of Scranton

Scranton, PA

4.7
5,502 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,502 reviews

August 27, 2015

Electronic Problems Have had my 2013 Prius in for problems with the Bluetooth and iPod connectivity a minimum of 10 times. Experience no similar problems with any other v More

by JWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bonnie Weber
August 27, 2015

It was probably the best car buying experience We came in looking to trade for a smaller vehicle and knew of large inventory from the great Maria Giacobbe. Went home with two new vehicles. More

by Di&larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giacobbe and Andy sold us our car
Aug 29, 2015 -

Toyota of Scranton responded

We appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs! Thanks again. Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

August 22, 2015

1K service: great as always Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard More

by tcmat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Weber
Aug 29, 2015 -

Toyota of Scranton responded

Thank you for your continued patronage and for leaving us this terrific feedback! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

August 22, 2015

Very friendly, helpful and professional Ellie was very helpful in showing and explaining to us the various features of the vehicle, and in determining what was available. We are purchasing More

by NAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gatto, Ellie Misiura
Aug 29, 2015 -

Toyota of Scranton responded

We appreciate the time it took for you to leave us this terrific feedback! Were glad to know that Ellie and Joe were of such help to you during your purchase, and they are valuable team members, indeed. If there is anything more that we can do please come back and see us again. Take care! Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

August 21, 2015

Pressure Free! When we began researching a new vehicle we had no idea what we wanted. After several months we decided on a 4Runner. After visiting several websites More

by LesleyML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MaryJo Preno, Mark Desmarais
Aug 29, 2015 -

Toyota of Scranton responded

Thank you so much for your terrific review about our dealership. We strive to keep our guests satisfied and it is fantastic to know that our team provided you with a pressure free and painless experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

July 17, 2015

The Best Dealership and Service Department anywhere If you are looking for a truly enjoyable car buying and service experience this is the dealership for you. Where else can you simply drive in and hav More

by JoeMcG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MaryJo Preno, Bonnie Weber, Brenda Willis, Jim Luyster
Jul 27, 2015 -

Toyota of Scranton responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

July 17, 2015

Outstanding Service Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was ki More

by Cuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2015 -

Toyota of Scranton responded

Thank you for taking the time to share this feedback with us. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

July 17, 2015

Look no Further From sales to service, this dealership has no competition. They cater to you long after the sale. Im on my fourth vehicle from here, and about to More

by rudy.mantis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Keohan-sales,, Cathy Keohan
Jul 27, 2015 -

Toyota of Scranton responded

Rudy, I just wanted to thank you, not only for being a loyal Customer, but the kind words you expressed for our folks here, and the Toyota of Scranton family, we really do appreciate it! We really and truly appreciate your business and look forward to taking care of you for years to come. Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

July 07, 2015

find a sales man every time i go there i cant get any salesmen to help me so i went to another dealer first time in 25 years and was happy with the sales help so i bou More

by jkssr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no one helped me
June 27, 2015

Recommended Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fierro, Brenda Willis
Jun 30, 2015 -

Toyota of Scranton responded

Thank you for your continued patronage and for leaving us this wonderful review! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We are more than happy to accommodate all of your needs and we are thankful to have you as a loyal customer. We look forward to seeing you again at your next visit! Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

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