Toyota of Scranton

Very friendly, helpful and professional Ellie was very helpful in showing and explaining to us the various features of the vehicle, and in determining what was available. We are purchasing Ellie was very helpful in showing and explaining to us the various features of the vehicle, and in determining what was available. We are purchasing the Highlander Limited, and both she and Joe were most helpful in getting to a satisfactory price. There was absolutely no pressure. We have been buying Toyotas for over 30 years, and this was as good a buying experience as we have had. More

Pressure Free! When we began researching a new vehicle we had no idea what we wanted. After several months we decided on a 4Runner. After visiting several websites When we began researching a new vehicle we had no idea what we wanted. After several months we decided on a 4Runner. After visiting several websites and few dealerships we stopped in at Scranton. No one "attacked" us in the parking lot and when we did speak with someone they referred us to another sales person since they already had a client. It was so nice not to be pressured! When we told them what we wanted and they didn't have it they were able to locate it and have it brought in for us. The whole process took less than a week and each step was painless. Everyone was so nice! More

The Best Dealership and Service Department anywhere If you are looking for a truly enjoyable car buying and service experience this is the dealership for you. Where else can you simply drive in and hav If you are looking for a truly enjoyable car buying and service experience this is the dealership for you. Where else can you simply drive in and have an attendant greet you upon arrival. I simply pull in, leave my keys in the ignition and go meet my customer service representative. The waiting room is spectacular and best of all they have their very own Dunkin Donuts. You have to see this place to believe it. In addition, you are always greeted with a smile. More

Outstanding Service Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was ki Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was kind and courtious. Work was done in a timely manner and they spent time going over everything that was performed on the vehicle along with going over some things that will need to be done in future visits. They were fair and honest, can't ask for much more than that! More

Look no Further From sales to service, this dealership has no competition. They cater to you long after the sale. Im on my fourth vehicle from here, and about to From sales to service, this dealership has no competition. They cater to you long after the sale. Im on my fourth vehicle from here, and about to get a fifth for my daughter. More

Recommended Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. How could it get any better? More

Second time customer Found my new dealership for all my vehicle needs. Bought a 2013 Corolla for work 260 miles a day. Then browsing the lot meet Casey James and traded i Found my new dealership for all my vehicle needs. Bought a 2013 Corolla for work 260 miles a day. Then browsing the lot meet Casey James and traded in my Silverado for a new Tundra we are hooked love the new truck. Need a bigger car for the commute though, Corolla is not to comfortable for the long drive More

Service on 2010 Tacoma Brought my 2010 Tacoma in for it 50000 mile service; I purchased my truck new from Toyota of Scranton and all service needs up to this point have bee Brought my 2010 Tacoma in for it 50000 mile service; I purchased my truck new from Toyota of Scranton and all service needs up to this point have been performed solely by Toyota of Scranton - I wont let any other place touch it! Service each time varied from ok to Great so there so has not been consistently great everytime but I think that is due to how busy the service area is on any given day. Toyota of Scranton has a fantastic waiting area and usually the service is completed rather quickly. Basic service is a little pricey since my Tacoma isn't covered by Toyota Care anymore - wish basic service costs were covered longer but I still put my trust in Toyota of Scranton and really wouldn't ever hestitate to recommend them... More