Toyota of Scranton

I have been a long time Toyota customer. This is the 11th Toyota vehicle I or my direct family has purchased from this dealership over the years. Garria and Tanya were great. In the past as a courtesy the pe Toyota vehicle I or my direct family has purchased from this dealership over the years. Garria and Tanya were great. In the past as a courtesy the person actually blessing the deal(dollars, trade in etc) would come out and say hello and introduce themselves. This would give the buyer sense of reassurance that the entire organization was behind the deal. And a feeling that there was a personal participation on the part of management in the deal. This was not the case this time. Additionally, I was apprehensive since only one person I had dealt with in the 20 years of dealing with this membership is now employed at Toyota of Scranton, Brenda in the service department. Fortunately for your organization Garria was extremely professional and closed the deal smoothly. Brenda has always been great when I brought a car in for anything. Your group at the top of your organization should spend some time with these individuals. It could make the experience better for your customers. More

Everyone at Toyota Scion of Scranton was very pleasant to work with. My salesperson was Cathy Keohan. Cathy went above and beyond to help me find a vehicle that I was satisfied with. I was in a particular work with. My salesperson was Cathy Keohan. Cathy went above and beyond to help me find a vehicle that I was satisfied with. I was in a particular hurry to purchase a vehicle since my previous one was "totaled" in an accident. I looked everywhere and decided on Toyota Scion of Scranton because of their friendliness and prices and would recommend them to all my friends. More

This is the 4th car we have bought from this dealership, 5 if you count our son. They have gone out of their way to make sure the price is fair and they are very quick to prepare a new or used car for deli 5 if you count our son. They have gone out of their way to make sure the price is fair and they are very quick to prepare a new or used car for delivery. Their explanations of features are very helpful. Service seems to be able to work a customer in quite quickly. Since we mentioned we were buying a fifth car from them, everyone appauded. I see no reason not to go back to this dealership when the time comes to buy another car. Aside from all that, Toyotas hold their value. More

I recently bought a new Highlander that I am very happy with. My experiance with my sales person (Garria Toth) was a pleasure. I would not hesitate to recommend her to anyone. with. My experiance with my sales person (Garria Toth) was a pleasure. I would not hesitate to recommend her to anyone. More

I had just purchased my new vehicle 2 weeks ago but they did not have enough time to put on the accessories I wanted. So I made an appointment to have my remote starter installed, they provided a loaner car did not have enough time to put on the accessories I wanted. So I made an appointment to have my remote starter installed, they provided a loaner car for me to go to work while they took care of the installation. Kevin called me around lunchtime to let me know it was ready and I was on my way. Thanks toyota/scion of Scranton for making accommodations for me to go about my normal day. More

I really enjoy the service at Toyota/scion of Scranton. Kevin took really good care of me and my vehicle. I would recommend the service department to everybody. Kevin took really good care of me and my vehicle. I would recommend the service department to everybody. More

I stopped by the dealership to check my tire pressures. Kevin meet me in the parking lot and directed me into the garage. Turns out the spare tire was low. They set all the tire pressures and wash my car. Kevin meet me in the parking lot and directed me into the garage. Turns out the spare tire was low. They set all the tire pressures and wash my car. All for no charge, you can't beat it! More

Im not good with using the computer. I want to thank jenna and garria for helping me with my purchase. They were comforting to me. Such nice young ladies. It was a blessing having them make this as smoo jenna and garria for helping me with my purchase. They were comforting to me. Such nice young ladies. It was a blessing having them make this as smooth as possible. Friendly people. God bless. More

I stopped on looking for prices on tires, found out from Kevin that they were running a special buy 3 get 1 free on tires. He was able to get me right in without an appointment and had me out the door in a Kevin that they were running a special buy 3 get 1 free on tires. He was able to get me right in without an appointment and had me out the door in a hour. Fast and excellent service and will continue to go back. More

I visited Toyota Scion of Scranton last week for a vibration on my van. I had originally thought the wheels were off balance. Kevin, who was the person helping me in service, told me that it may not b vibration on my van. I had originally thought the wheels were off balance. Kevin, who was the person helping me in service, told me that it may not be just a balance issue. Turns out, the axle was ready to break and it was unsafe to drive. Luckily it was under warranty and they provided a rental car for me until my van was fixed. I was a little upset that an axle could go bad after 20,000 miles but I couldn't ask for any better service from Kevin and the dealership. More