Toyota of Scranton

From the receptionist to the saleperson, Scranton Toyota made purchasing a vehicle a pleasant experience. They are very attuned to the needs of their customers. They were direct in discussing my needs. T made purchasing a vehicle a pleasant experience. They are very attuned to the needs of their customers. They were direct in discussing my needs. They were prompt in setting up appointments. Taryn Burns answered all questions in an extremely clear and direct manner. I was treated with respect and with great patience. There was no push into making a hasty decision. There was no "This offer is only good if you sign right now" as I found at other dealers. When I did finally agree on the car and model, they made every effort to find the vehicle I wanted. It arrived at the dealership as promised and was ready when I arrived to complete the purchase. Taryn explained all features completely before I took possession of the vehicle. Chris Kaczor handled all the necessary paperwork with efficiency and took the time to explain everything in detail. He helped customize a plan that suited my needs. This is my second purchase through this dealership and, although I have visited other dealerships, I find Scranton Toyota has proven to be the best at keeping to their promises. I would highly recommend this dealership to anyone. More

Went to this dealership (over an hour away) after finding they were recommended by USAA Car Buying Service, and was not disappointed. The vehicle is great, the sales staff very professional, and the price w they were recommended by USAA Car Buying Service, and was not disappointed. The vehicle is great, the sales staff very professional, and the price was more than fair. I would gladly recommend this dealership to others. Dan Engler was our sales person, and though new to the dealership, did a phenomenal job in meeting our needs both before and after the sale. Tanya was also great in getting things in motion before our visit. Thank you all. More

This was the best experience I have ever had with a dealership. From beginning to end. Everyone was extremely friendly. I never felt rushed or pressured. The transition from contacting the website dealership. From beginning to end. Everyone was extremely friendly. I never felt rushed or pressured. The transition from contacting the website department to sales and finance was so smooth. I was astounded at the professionalism of the entire team. More

Our experience with your dealership was exceptional!! Mark P. is the ultimate professional. He went out of his way to get us the vehicle we wanted and produced it in a very short period of time. Everyo Mark P. is the ultimate professional. He went out of his way to get us the vehicle we wanted and produced it in a very short period of time. Everyone we spoke to and dealt with during the purchasing and delivery process were very friendly and professional. Thank you for a great experience!! More

We were looking for a Toyota because we heard that Toyota's were mostly American made and heard very good things from Toyota owners. From the minute we got out of our vehicle, we were met by Jeff, w Toyota's were mostly American made and heard very good things from Toyota owners. From the minute we got out of our vehicle, we were met by Jeff, who was very friendly and knowledgeable. We had a very good experience from start to finish and would recommend your dealership to others. More

Vito went above what was needed for to make sure that my car was serviced while I was there. His staff was helpful and professional through the entire process. car was serviced while I was there. His staff was helpful and professional through the entire process. More

Everytime I have dealt with Toyota service they have been great and helpful. I could have taken to my original dealer but the crew at Toyota of Scranton are friendly, fast and efficient. I will be back next great and helpful. I could have taken to my original dealer but the crew at Toyota of Scranton are friendly, fast and efficient. I will be back next time I need service! More

I found both Sue and Mark to be very knowledgeable and professional. I explained what I was looking for and they were able to not only meet my expectations but exceeded them. They made my lease experience professional. I explained what I was looking for and they were able to not only meet my expectations but exceeded them. They made my lease experience a pleasurable one without all the usual hassle you get with some dealerships. I will highly recommend Toyota of Scranton and both Sue and Mark to my friends. More

I was looking for a new car and had limited time to do so. After checking the website I was contacted via e-mail by Amanda Tucker and corresponded numerous times with her for info, schedules, etc. She was so. After checking the website I was contacted via e-mail by Amanda Tucker and corresponded numerous times with her for info, schedules, etc. She was a huge help, followed up all my inquiries promptly, saved me a lot of time and trouble. When I stopped in the sales associate I worked with was Billy Mulligan. He was an incredible help. He was the nicest sales associate I have ever dealt with purchasing a vehicle. Car salesmen have a "reputation" whether jokingly or not and he is the exception. I'm a single Mom putting a child through college alone after her dad passed away. I had a bottom line, needed the best. most reliable car I could get for my budget. Billy spent hours with me, literally, on 2 separate occasions going over all options from buying to leasing, prices, special offers, getting it financed. I felt like he was the most honest sales person I had ever dealt with. We took cars for a ride, he walked the entire parking lot with me on a 90 degree day showing me cars. He worked to get me the best trade in he could on my car. After making my decision a gentlemen named Kenny (do not have last name) did all the financial work. He was also extremely helpful, explained everything page by page, was very nice. Billy ran around the showroom seeing to the service department getting the car ready, then sat in the car with me and explained EVERYTHING, programming the radio, the bluetooth, the entire functionality of the car. I honestly could not have been more pleased. I took the last 2 business cards Billy had out to put on the bulletin board at work and will give him as much business as I can. He is the 'exception' to the sales person rule, I am thrilled he was the person that said "Hi, what can I do to help you today" when I walked into the showroom. Toyota can be proud of this young man, he is an asset to their work force. Kudos to Billy Mulligan of Toyota of Scranton. More