
Toyota of Scranton
Scranton, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I liked dealing with Toyota of Scranton because I felt that I was treated fairly and honestly. At no time did I feel that I was being taken advantage of by anyone. The employees seemed to like their work that I was treated fairly and honestly. At no time did I feel that I was being taken advantage of by anyone. The employees seemed to like their work and did it quickly and thoroughly. So far most of my questions have been answered. I look forward to using your service department for all my maintenance needs and hopefully no problems. Thanks. More
Chris Wagner was friendly, non-patronizing, patient and well-informed. We had to wait several weeks after deciding to buy and he called to remind us without being pushy. The closing/financing in the back well-informed. We had to wait several weeks after deciding to buy and he called to remind us without being pushy. The closing/financing in the back room with the financing agent was not so pleasant--friendly but pushy. I recently recommended your dealership to a friend interested in a Prius, suggesting they contact Chris Wagner and warning her about "the back room." More
Everyone was very pleasant at the dealership. It has a friendly atmosphere which makes buying a new vehicle a little easier. I hope to see the same kind of treatment when I return for service. I have boug friendly atmosphere which makes buying a new vehicle a little easier. I hope to see the same kind of treatment when I return for service. I have bought many new vehicles and have had great treatment during the sale only to be viewed as only an income source when returning for service. More
Our salesperson Cathy listened to what we wanted and our Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is ver Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is very organized. I have purchased accessories and got everything I wanted quickly. The atmosphere is so comfortable, I look forward to coming for service. I will definately purchase another Toyota from this dealership. More
Nobody beats Toyota Scion of Scranton. I have purchased 4 cars in the past 4 years and have never been disappointed. My Brother has purchased 2 cars. I have referred friends who have purchased 3 cars. When I cars in the past 4 years and have never been disappointed. My Brother has purchased 2 cars. I have referred friends who have purchased 3 cars. When I initially began my search for a Toyota I visited each dealership on Long Island, New York City and parts of New Jersey. I then contacted your dealership on the advice of my brother. It was then I was introduced to Joe Gatto, and Andy Noone. I told them what car I was looking for. They not only found exactly what I was looking for, the price was better than the 7 dealers I had visited by far. Each time I inquire, they beat my best local price, by a considerable amount. The hassle free price quotes keep me coming back. I consistently advise my friends who are looking for a Toyota to do one simple thing. Do your research, before you buy, give Toyota Scion of Scranton a call. Its definitly worth the call, and eventually the trip. More
Outstanding experience as always! Traded in my old Rav 4 for NEW one.....painless, personable, knowledgeable......Joe and Mike were great, explained everything...professional but great fun ! This a great d for NEW one.....painless, personable, knowledgeable......Joe and Mike were great, explained everything...professional but great fun ! This a great dealership that really knows what customer service is all about......I've been a customer for 10 years and have NO intention of going anywhere else!! More
We didn't feel too much pressure. We were allowed to think things over and make a good decision. One of the things I really liked was that we were able to take a test drive without having any employee o think things over and make a good decision. One of the things I really liked was that we were able to take a test drive without having any employee of the dealership with us. It made us feel as if it were our car in the first place. More
Everyone was so courteous, helpful and polite. It seemed Everyone was so courteous, helpful and polite. It seemed that they were willing to bend over backwards to be of assistance. This seems to me to Everyone was so courteous, helpful and polite. It seemed that they were willing to bend over backwards to be of assistance. This seems to me to be a first rate operation. It was the first time I had purchased an automobile there. I purchased a Prius 3 which was different from any car I have ever owned which left me with lots of questions even after I had gone through the manual several times and they were very helpful with answers. More