2,953 Reviews of Toyota of Scranton - Service Center
Excellent help by Brenda wells she was very helpful and Great service by Brenda wells will always ask for her in future dealingsa Ms Preno was helpful and will recommend Scranton toyota to a friend Great service by Brenda wells will always ask for her in future dealingsa Ms Preno was helpful and will recommend Scranton toyota to a friend More
Toyota Service staff give 100% and then some I couldn't imagine taking my car for service any other place than the Toyota of Scranton Dealership. The entire staff, especially Brenda Wills have be I couldn't imagine taking my car for service any other place than the Toyota of Scranton Dealership. The entire staff, especially Brenda Wills have been taking care of me and my family for several years. Brenda is always polite, courteous and will do whatever it takes to make our visit hassle free. I would also like to thank Bonnie Weber for providing the same type of service. We have a routine where they schedule our visit, greet us at the door, are well prepared to discuss the work that is needed and have us on our way in a matter of minutes. At time of pickup, they provide all of the paperwork, give explanation (in detail) of the service that was performed and ask if we have any questions before we prepare to leave. It doesn't get any better than that. They are the best!!!!! I know there are many others at the dealership that make the results of my visit the perfect experience. Hats off and a big thanks to everyone at Toyota of Scranton. More
Electronic Problems Have had my 2013 Prius in for problems with the Bluetooth and iPod connectivity a minimum of 10 times. Experience no similar problems with any other v Have had my 2013 Prius in for problems with the Bluetooth and iPod connectivity a minimum of 10 times. Experience no similar problems with any other vehicles including rentals. Problem has existed for over a year with no end in sight. Am totally dissatisfied with service department on this issue. In fact, one attempt to correct the problem only made it worse. More
1K service: great as always Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard others can't seem to come close to meeting. More
Outstanding Service Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was ki Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was kind and courtious. Work was done in a timely manner and they spent time going over everything that was performed on the vehicle along with going over some things that will need to be done in future visits. They were fair and honest, can't ask for much more than that! More
Recommended Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. How could it get any better? More
Friendly & efficient service. Always get an appointment when I need it and the employees are always friendly & efficient. Never try to sell me anything I don't need. Very comfort Always get an appointment when I need it and the employees are always friendly & efficient. Never try to sell me anything I don't need. Very comfortable atmosphere to wait in. More
Service on 2010 Tacoma Brought my 2010 Tacoma in for it 50000 mile service; I purchased my truck new from Toyota of Scranton and all service needs up to this point have bee Brought my 2010 Tacoma in for it 50000 mile service; I purchased my truck new from Toyota of Scranton and all service needs up to this point have been performed solely by Toyota of Scranton - I wont let any other place touch it! Service each time varied from ok to Great so there so has not been consistently great everytime but I think that is due to how busy the service area is on any given day. Toyota of Scranton has a fantastic waiting area and usually the service is completed rather quickly. Basic service is a little pricey since my Tacoma isn't covered by Toyota Care anymore - wish basic service costs were covered longer but I still put my trust in Toyota of Scranton and really wouldn't ever hestitate to recommend them... More
Toyota Care 10k service I took my 2014 Tundra for its 10k mile service under Toyoya Care , Torrie was nice enough to call and offer to schedule an appointment for me . On yr I took my 2014 Tundra for its 10k mile service under Toyoya Care , Torrie was nice enough to call and offer to schedule an appointment for me . On yr day of service I spoke with Anthony Fierro who was the service advisor assigned to me , he explained a recent service advisory to me and was very knowledgable and pleasant . I love how the truck was washed on day of service . We have purchased 3 vehicles from Toyota of Scrsnton and love both the brand and the dealership More
Drive up service without an appointment........both items were taken care of in a timely fashion and with no charge to me. Everyone was very friendly. without an appointment........both items were taken care of in a timely fashion and with no charge to me. Everyone was very friendly. More