Toyota of Smithfield

great experience My wife wanted me to get a new car, so i stopped by Toyota and was warmly greeted by Dan . he welcomed us in and explained to us all of these benefits My wife wanted me to get a new car, so i stopped by Toyota and was warmly greeted by Dan . he welcomed us in and explained to us all of these benefits of buying from Toyota in Smithfield. we were blown away! he spent a short ammount of time helping us figure out what exactly we wanted and what fit our budget ( i honestly had no idea what I wanted) When we purchased my wifes car elswhere we had a horrible experience. once we were ready to move forward we called our insurance and the payment was so high we could never afford both. Dan litterally took the phone from us and started calling insurance companies for us. We sat at his desk for over an hour while he sat on his phone working it all out for us. He above and beyond to help me. I couldnt be happier. everyone their is super friendly. dan introduced us to all of the managers before we even decided to buy, they were al very nice and said hello and even joked around with us, we felt like family. thank you More

EXCELLENT Hello John, we just heard about your new dealership. Marie and I want to wish you ALL the success and happiness you deserve. You have been nothing but Hello John, we just heard about your new dealership. Marie and I want to wish you ALL the success and happiness you deserve. You have been nothing but a gentleman and always helped us when we needed help. Thank you John, good luck and God Bless, Marie and Bob Spadaccino More

Horrible dealership beware! To make a long story short they lie, they are sneaky and don’t expect for them to remember your name even after several visits. Our sales person didn’ To make a long story short they lie, they are sneaky and don’t expect for them to remember your name even after several visits. Our sales person didn’t believe anything we said and even wanted us to call other dealers we worked with so he could talk to them to prove he was right (how unprofessional!). At Smithfield they are the opposite of transparent they will do absolutely nothing to make your experience good. Please chose another dealership! In the end the car was just what we wanted but you just can’t do business with people so horrible. More

something going on with my extra warrenty. I got the extra warranty on my Tacoma. When I received my paperwork in the mail, I was given the wrong one. I went back to talk to Abed about it, and I got the extra warranty on my Tacoma. When I received my paperwork in the mail, I was given the wrong one. I went back to talk to Abed about it, and he said he would take care of it. After 3 weeks of not hearing or getting anything regarding the change, I called and left Abed a voicemail. AS of today it has been 4 weeks and 3 days and no return call or any communication with him. I'm starting to think that I got screwed on the warranty. More

Bad service and experience I got a 2018 Toyota Camry at this dealer. I live in Massachusetts, when the car was "supposed" to be ready for me to leave the dealership, first the l I got a 2018 Toyota Camry at this dealer. I live in Massachusetts, when the car was "supposed" to be ready for me to leave the dealership, first the licence plates were installed backward, the maintenance engine was on, requiring oil change, the car was dirty inside, one of the door in the glove compartment broken.... That added 3 more hours me at the dealership trying to get those things fixed, but after the sale paperwork was signed, it was hard to get their attention. On top of that, I did the inspection and they didn't refund the money that I paid for it despite several calls, text, and emails. More

sales I November of last year I saw a 2015 Lexus RX 350 on line I drove down from north of Boston and met Nick a salesperson very nice person and made a off I November of last year I saw a 2015 Lexus RX 350 on line I drove down from north of Boston and met Nick a salesperson very nice person and made a offer, it was turned down so I left I wasn’t to disappointed because I was having cancer surgery the following week, but the sales manager Bill Spath called and we reached a good deal , I drove back down to R I. The next day but the car wasn’t ready so I left a deposit on my credit card and told Bill I would come back after the surgery, however it didn’t turn out great and I keep putting it off , Bill even offered to deliver it to me but I wasn’t feeling great and keep putting it off finally Bill called me and said he had another offer and was it ok to sell it to someone else and I said yes I just wasn’t up to buying a car at that time.Bill did return my deposit,and I will say if I’m going to buy a car it will be from Smithfield Toyota, thank you Bill / Nick More

Pre owned car I was so excited to get my new car until 4 car payments later I was told from a different dealer that I need new brakes. Took it to Smithfield Toyota I was so excited to get my new car until 4 car payments later I was told from a different dealer that I need new brakes. Took it to Smithfield Toyota because that is where I bought it and they wanted me to pay 300 dollars for new brakes and rotors. I was so upset and disappointed that I left. My mechanic will do the brakes and I will never buy a car from them again. Very disappointed More

In and out in record time I had an amazing experience working with Candida on purchasing my CHR. The process was painless and I was out of there the same day with a brand new d I had an amazing experience working with Candida on purchasing my CHR. The process was painless and I was out of there the same day with a brand new detailed car. More

Toyota of smithfield Worked with mike Essiig everything was great very helpful. I will tell all my friends about them great place to buy a car and get service Worked with mike Essiig everything was great very helpful. I will tell all my friends about them great place to buy a car and get service More

Farfel time Dan Comfort is the best sales person we’ve met hands down , he made our buying experience fast and fun , we got a fantastic deal on our rav4 . The tea Dan Comfort is the best sales person we’ve met hands down , he made our buying experience fast and fun , we got a fantastic deal on our rav4 . The team over at smithfield Toyota is great , they definitely earned the farfel standards ! Thanks Jim and Martha farfel More