
Toyota of Tampa Bay
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday 6:00 AM - 6:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday 6:00 AM - 6:00 PM
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Had no idea I was looking at a $1,000+ bill and when Vincent called (with his Spanish accent making it very difficult for me to understand as he flew through whatever explanation he gave) I still did no Vincent called (with his Spanish accent making it very difficult for me to understand as he flew through whatever explanation he gave) I still did not understand. I did not understand what was involved with the Engine Maintenace Required. Additionally, the material on the back of the back seat is disintegrating and he did not really seem impressed when I kept showing him how all of the metal from the back seat is exposed in this $40,000 car of mine. Finally he told me (again in his brisk Spanish accent) that "they said the back seat is broken underneath and has to be taken out and it will be $224.00 just to do that before they can determine what to do." I asked how they could determine that the seat was broken underneath and what does that have to do with the deteriorating fabric. I paid for leather seat upgrade and cannot imagine this material. I think the material had to be defective because I don't think a lot of people are complaining about such a thing or people would not be buying Toyota cars. Very very unimpressed and upset. I don't think I will be coming back. I never had a problem with Gina, or Josh -- I think I deserved much more -- he should have gotten the service manager to speak with me if he was unable. He wasn't even able to process the Toyoto charge card and a college had to do it for him and that person did it immediately. Not sure I will be back after over 30+ years with Toyoto. More
My experience with Gian was great. He was very friendly and communicated with me throughout my appointment. My vehicle was completed under an hour. He was very friendly and communicated with me throughout my appointment. My vehicle was completed under an hour. More
He has excellent customer service. He explained everything very well to me. I was satisfied and left happy. He explained everything very well to me. I was satisfied and left happy. More
We received great and timely service at this dealership. They value out time and schedules. They value out time and schedules. More
My service rep, Emeril was very kind, understanding, and professional! All the work was completed quickly, and he even, at my request, gave me a recommendation for a place to have lunch! professional! All the work was completed quickly, and he even, at my request, gave me a recommendation for a place to have lunch! More
Gavin is an amazing guy. He will help you more than anyone else I’ve ever seen. He puts you first over the dealership or himself. Very impressed with how helpful and informat He will help you more than anyone else I’ve ever seen. He puts you first over the dealership or himself. Very impressed with how helpful and informative he is. Go to Gavin! More
I truly Thank you for the quality services. I have noticed, and appreciate superior customer service. I am highly pleased with the professional manner in which you serviced my car . You have I have noticed, and appreciate superior customer service. I am highly pleased with the professional manner in which you serviced my car . You have definitely gained a new customer who will refer all friends to your collusion Service Center. Thank you! More