Toyota of Tampa Bay

Very friendly and competent staff! They were quick to respond to my questions and easy to work with! They were quick to respond to my questions and easy to work with! More

Derrick was the best! He listened to my concerns and went out of his way to make sure I understood everything about my car and service. This is my new place! He listened to my concerns and went out of his way to make sure I understood everything about my car and service. This is my new place! More

Service advisor Brandon Alvarado was great to work with. Pleased with service, great dealership with great people. My place for service Pleased with service, great dealership with great people. My place for service More

Following random assignments of several service advisors, I met Derrick Howard, my new best friend (at least my older Tacoma's new best friend). For four visits Derrick has treated me the way he would want I met Derrick Howard, my new best friend (at least my older Tacoma's new best friend). For four visits Derrick has treated me the way he would want to be treated. Derrick is now who I call-and he answers his phone. Thank you, Derrick. More

WORST EXPERIENCE! They have no integrity nor customer service skills. I wish I would have read the reviews on Yelp prior to wasting my time going to the Toyota of Tam They have no integrity nor customer service skills. I wish I would have read the reviews on Yelp prior to wasting my time going to the Toyota of Tampa Bay since Yelp’s reviews were more accurate to the habitual behavior at this dealership. Went in for a used car and was told roughly about $29,000 out the door with taxes, tags, fees AND warranty. Then 30 minutes later into the paperwork to seal the deal, the number was manipulated to $35,000. They quickly changed the story saying that $29000 was just the price of the car. When I asked for the financial rep, Freddy, for the paperwork with the itemized information that we were using during negotiation, he said, “ I don’t know where that is.” And then Jake, who also works there proceeded to say, “That’s typical here.. it’s probably somewhere in the shredder.” His arrogance and tone came across like whether we liked it or not, deal with it, which was very unprofessional and quite honestly HORRIBLE customer service skills. When you asked an employee a question, it was as if the right hand didn’t know what the left hand was doing. I DO NOT recommend. I’ve had better experiences at other dealerships in the Tampa Bay area, please do your own research if you’re thinking about going there. I know we will not be going back for business. More

Wonderful service and enjoyable staff! I will always drive to this location for the effectiveness of their service center and also their enjoyable staff. Thank you Harvey! I will always drive to this location for the effectiveness of their service center and also their enjoyable staff. Thank you Harvey! More

Thank you for your help and service Derrick ,you are such helpful person thank you again helpful person thank you again More

I recently had the pleasure of taking my car to the Toyota service center for repair, and I must say that my experience was above and beyond what I had anticipated. The Toyota crew gave great service a Toyota service center for repair, and I must say that my experience was above and beyond what I had anticipated. The Toyota crew gave great service and showed their dedication to customer satisfaction from the moment I came until the service was finished. The Toyota team kept open lines of communication throughout the entire procedure, updating me on the status of the servicing. They patiently responded to all of my inquiries, offering thorough justifications and beneficial suggestions for further treatment. The support center's honesty promoted trust and gave me the impression that I was a valued customer. More

Guan was extraordinarily helpful and all I had to do was give him the keys and in under an hour my car was serviced and a door issue fixed give him the keys and in under an hour my car was serviced and a door issue fixed More

Darquita Richardson was our service advisor today. She was excellent, we could highly recommend her and the dealership She was excellent, we could highly recommend her and the dealership More