Toyota of Tampa Bay

Our recent experience with Toyota of Tampa Bay was probably the least stressful car buying experience we’ve ever had. Our sales person, Mohammed AlRahbi, was professional, respectful, and polite. The probably the least stressful car buying experience we’ve ever had. Our sales person, Mohammed AlRahbi, was professional, respectful, and polite. The negotiation process went quickly. Once the price was agreed upon, we were out the door within a short period of time. Never once did we feel pressured. More

Good Service, accurate with the timing, thw consultant keep me update about the progress of the service keep me update about the progress of the service More

Amazing Service! ! Great Sales & Service Team! Derrick Howard helped me with my car on a very stressful day for me! Exceptional customer service. Enjoyed my time there ! Great Sales & Service Team! Derrick Howard helped me with my car on a very stressful day for me! Exceptional customer service. Enjoyed my time there and they have a great cafe as well. More

Today I was attended by John Andrade and his treatment was excellent. Thank you so much. was excellent. Thank you so much. More

A++ Lee and Amber were amazing! Excellent experience and customer service as always. Highly recommend Excellent experience and customer service as always. Highly recommend More

First let me begin that this review is not directed towards our sales person James Nemeth as he was extremely professional and more than helpful. The issue is the finance guy sitting behind his compute towards our sales person James Nemeth as he was extremely professional and more than helpful. The issue is the finance guy sitting behind his computer working on “deals” and the finance/contract guy Nidal. First don’t tell a family that the max they are approved for is $25,000 when I clearly walked in there with an approval letter of $48000 and even showed it to you. Next, you tell us you can get us in a 2023 RAV4 but couldn’t get us in a used car. That was because they wanted to push the new cars on people. Then we go to contract signing after paying our down payment with our credit card already knowing our monthly payment but the finance/contract guy Nidal wants to add a 1 year warranty to our contract for $50 more a month for the life of the loan without even asking us. Well we finally got him to take it off and we are now at the original monthly payment. We were told that the car had its oil changed and was serviced which isn’t true because the change oil light came on 2 weeks later. Then we get a phone call from the finance company asking for documents because the finance/contract manager Nidal never sent everything in. We were told to return the car to the dealership by noon today if we couldn’t send the documents then and there. We sent what was needed to the finance company and confirmed while on the phone with them that everything was good to go now. The finance company said yes everything is good to go and that they were happy to have us as customers. 4:15 pm today we get a phone call from the finance/contract guy Nidal saying we needed to get the documents to him that “he” never sent in or we needed to return the car. All of this 2 weeks after we drove off the lot, paid our down payment and with bad oil. I can honestly say if James wasn’t as nice as he was and how professional he was, I would have walked the day we bought it. Lesson learned! Definitely ask for someone different than Nidal when it comes to contract time. More

My service adviser was very professional and I've done exactly what I asked for. exactly what I asked for. More

Norman in the service department is phenomenal and goes out of his way to help out of his way to help More

My man Mohammed AlRahbi made it happen! I’m genuinely happy with experience from this dealership. Being a first time buyer I was extremely anxious going into a dealer all alone to purchase I’m genuinely happy with experience from this dealership. Being a first time buyer I was extremely anxious going into a dealer all alone to purchase my first vehicle. Mohammed got me to exactly where I needed to be to take home my dream vehicle. Dino was very transparent about the loan and extras that could be added onto my contact. Overall 5 stars for this dealership and will be doing business here in the future. More

brandon help me with a my car. very good service. will come bcak for sure very good service. will come bcak for sure More