Dino W. Birjas

My sales lady Amy and the finance guy Din was great and JC Collins the Service department guy were allGREAT JC Collins the Service department guy were allGREAT More

by bdjljj Verified Customer Verified Customer

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Tener como apoyo a John dentro del mantenimiento de mi vehículo ha sido una gran satisfacción. Lo recomiendo 100% como asesor! vehículo ha sido una gran satisfacción. Lo recomiendo 100% como asesor! More

by kvgrisales Verified Customer Verified Customer

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Toyota Of Tampa Bay is my kind of dealership, always striving for excellence in every way! All departments are the elite shining stars, creating a win win situation for all parties involved. Noel Gomez striving for excellence in every way! All departments are the elite shining stars, creating a win win situation for all parties involved. Noel Gomez is the bom.com. More

by PAMELALAWRENCE695 Verified Customer Verified Customer

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Great service, friendly people, calm atmosphere, I like how they was free coffee and a cafe how they was free coffee and a cafe More

by hannahrides123 Verified Customer Verified Customer

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This guy has called me everyday for about 3 months! !! I was going through motions and couldn’t decide if I actually wanted a new car. Even after going to the dealership and declining a car I still drov !! I was going through motions and couldn’t decide if I actually wanted a new car. Even after going to the dealership and declining a car I still drove off the lot in a brand new 2024 Toyota rav 4!!! This guy is a xxxx of a sales man lol 😂 More

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JC was awesome best service i ever had in and out within a half hour cant go wrong! and the whole sales department is amazing, shout out to Dillon in service! a half hour cant go wrong! and the whole sales department is amazing, shout out to Dillon in service! More

by JUSTINDAMICO96 Verified Customer Verified Customer

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Abraham was very helpful and professional in helping me buy my first car. Very appreciative buy my first car. Very appreciative More

by Allenwaite2801 Verified Customer Verified Customer

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Thee best experience I’ve ever had purchasing a vehicle! I highly recommend Ken Acosta for being professional, honest, and up front from start to finish. Toyota of Tampa Bay has a customer for life. I highly recommend Ken Acosta for being professional, honest, and up front from start to finish. Toyota of Tampa Bay has a customer for life. More

by Chris M. Verified Customer Verified Customer

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The environment for purchasing a new car was great. The selection, service, and deal were excellent. The selection, service, and deal were excellent. More

by jonjg421 Verified Customer Verified Customer

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Completely garbage dealer that charges way over MSRP on even economy cars like a Camry or Corolla with their overpriced junk packages and high dealership fees. I bought a ‘23 Camry XLE from them about a ye even economy cars like a Camry or Corolla with their overpriced junk packages and high dealership fees. I bought a ‘23 Camry XLE from them about a year ago when I didn’t realize how xxxx of a deal I was getting. The MSRP of the car was about 37k, already a lot for a Camry. They up charged an extra 3k for their useless advantage package to bring the cost of the car up to 40k, before taxes and other fees. After adding in their dealer fee of $1199, electronic filing fee of 500 and some changes, along with taxes, tag, etc. I was looking at around 45k for a Camry that MSRP’s for around 37k. On top of that, when I got to finance they wanted to sell me these extra over warranties that brought my out the door price closer to 52k. Me being an young, minority, inexperienced, first time car buyer didn’t realize how bad of a deal I was getting and along with their pressure tactics of always trying to get you to just sign the paper, saying whatever they can as long as they get your signature. After I had realized how bad of a deal I had gotten, especially considering I had put quite a bit down (over 30%), I had come back the next day or so after signing the papers to see what I could do to get them to remove their junk packages. I had come to find out that once you sign the papers, there is no re-course for scummy dealer tactics. I was pissed at myself and at the dealer for taking advantage of me so much. I had to fight tooth and nail to get them to take off the extended warranties they offered in finance even though it had only been a couple of days since signing the deals. The finance manager I worked with told me that all of the extended warranties could be taken off after the fact, which was part of the reason I got the warranties in the first place. When I come to get them to take it off, they told me only two of the four could be taken off, and the exact finance manager that I had worked with came in telling me he never said that they could be taken off. I had to work with their GM to get them to take off the rest. I was still at 45k out the door due to their junk advantage package and high dealership fees. I was only 20 at the time. Even though it’s only been a year, I know a lot more now than I did back then, but this was still a hit to my finances that I’m still recovering from. This isn’t even to mention all the time I had to spend in the dealership fixing all the creaks and rattles that came with this car. Not only did the dealership take advantage of me, Toyota’s legendary reliability failed me. At one point, I almost thought I had gotten a lemon with how long the car had been in the shop so soon after purchasing. Honestly, the whole process of disheartening and maddening at the same time. I’m only sharing now so at least more people are aware of how shady this dealership is. These people are a bunch of greedy sharks that have been in the business for a while, so I should’ve guessed they’d take me a for ride. They would do anything to squeeze a customer for just a little bit more profit. I’d like to especially call out my sales person Tom Bush (and his manager) and my finance manager Dino Birjas and his assistant Austin whatever-his-last-name-was for being so willing to take advantage of someone to maximize as much profit as they could. I’d actually like to extend a slight thank you to GM Chris Bice that helped me take off the extended warranty packages. Only slight because the scummy tactics have to come from upper management. Safe to say, I’ll never shop at Toyota of Tampa Bay again nor would I recommend anyone else shop there. I also would avoid other Morgan Auto Dealerships like the plague until they get their act together with these junk packages, high dealership fees, and scummy tactics. More

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