Toyota of Tampa Bay

The sales did an excellent job. I would recommend Toyota of Tampa Bay. thank you! I would recommend Toyota of Tampa Bay. thank you! More

The prompt service was courteous and professional. Our service tech ,Derrick was terrific and kept us informed and up to date. Our service tech ,Derrick was terrific and kept us informed and up to date. More

First time using the dealer and it was a great service and I will use it again for the next service. Thanks Frank and I will use it again for the next service. Thanks Frank More

Very knowledgeable, explained everything in great detail. Had no questions and my vehicle received outstanding service as always detail. Had no questions and my vehicle received outstanding service as always More

Jarod Thorman was efficient and knowledgeable. This is why I always bring my car to Toyota of Tampa bay! This is why I always bring my car to Toyota of Tampa bay! More

Dishonest and swindlers! Truly lie right to your face. The 5K-9K inventory fee is not negotiable and in addition charge you $3500 for their “Toyota Care” THEN, low ball the t Truly lie right to your face. The 5K-9K inventory fee is not negotiable and in addition charge you $3500 for their “Toyota Care” THEN, low ball the trade in to nearly 3000 less than carvana. When questioned about this they lie and say oh I got the mileage wrong. Go to the Toyota on Hillsborough Ave, honest and forthright. More

Toyota of Tampa Bay is at worst a company of scammers and at best, totally incompetent. I test drove a car for my daughter last week. I was told the car had passed some kind of 100-point safety and inspectio at best, totally incompetent. I test drove a car for my daughter last week. I was told the car had passed some kind of 100-point safety and inspection test. Then a day later I was contacted by Westshore Honda, who also had the same brand and model to show me. I set up a specific appointment with one of their salespeople to see that car. When I arrived for my appointment, the salesperson couldn't be found and the car was not on the premises. When I asked why, they said the car had failed an inspection and was going to be wholesaled. (So then why schedule the appointment with me to drive 40 miles round trip?) It turns out they were talking about the same car! Toyota of Tampa Bay and Westshore Honda are sister companies. So one dealership is telling me the car passed a detailed inspection and the other says it failed and was being wholesaled. When I confronted the salespeople at both dealerships, all they could do was backpedal with a lot of mumbo jumbo. My salesperson at Toyota of Tampa said he would send me a copy of the inspection report (the day after Labor Day), but of course he never did. I would never deal with either of these two untrustworthy dealerships again. More

As always, Norman Vassell is exceptional! He is an excellent customer service advisor and I will keep going to service my vehicles at Toyota of Tampa Bay. Thanks Noman :) He is an excellent customer service advisor and I will keep going to service my vehicles at Toyota of Tampa Bay. Thanks Noman :) More

I have been getting service from this dealership for over 10 years. It could use some updating and a little better communication. 10 years. It could use some updating and a little better communication. More

Good service I like going there and Norman Vassell is the Best I give him a 5 star Best I give him a 5 star More