Toyota of Tampa Bay - Service Center

Amazing. They helped me very quickly and also were pleasant people to work with. Will go again They helped me very quickly and also were pleasant people to work with. Will go again More

Good deals every time I go to service my truck and excellent costumer care from Freylen excellent costumer care from Freylen More

I have bought 5 trucks from this dealership and always had a good experience. I drive past 2 Toyota dealerships to go to Toyota of Tampa Bay. Never had a problem. I set up my appointment based on how lon had a good experience. I drive past 2 Toyota dealerships to go to Toyota of Tampa Bay. Never had a problem. I set up my appointment based on how long I was told it would take to service my truck and do the recall work. My wife has Alzheimer's and cannot be left alone so I needed to know if I had to find someone to stay with her. I was told it would take 1 1/2 hrs. to do the work so I brought her with me. When I got to the dealership, I was told it would take 2 hrs. At 2 1/2 hrs. I went to see where my car was and saw it sitting in the parking lot. I went to get the service representative that had helped me, and he told me they had not done the recall work yet. I told him I couldn't wait any longer I was going to leave. After he talked to someone, he told me they could have it done in 30 minutes. I again told him I was leaving and get me my truck. The next thing I know I see my truck going to another building. Again, I told the service representative to bring me my truck I was leaving. Finally, he brought me my truck and we left. The service representative was very apologetic. But no one talked to me at the 2 hr. mark to let me know how much longer it would be. If I had not gone back to see where my truck was, I could still be sitting there. My wife was very upset as she doesn't understand why she is there so long. I will just take my truck to another dealer to get the recall work done. I am not sure I will bring my truck back to your dealership. This could have all been avoided with proper communication. Respectfully, Robert Gill More

Derrick was understanding, quick, and concise with the work that was done and needed to be done on my truck. work that was done and needed to be done on my truck. More

Excellent service from an excellent team! thanks so very much for that helping manner yes. thanks so very much for that helping manner yes. More

Liam Thomas is the best . 5 stars for him and the service toyota in Fletcher 5 stars for him and the service toyota in Fletcher More

Was there for an oil change like usual was told 1hr took 3hrs unacceptable would not return for any services at this location. Y’all just lost another customer. Have been going there for about 4 yrs. We hav 3hrs unacceptable would not return for any services at this location. Y’all just lost another customer. Have been going there for about 4 yrs. We have 4 Toyotas that we bring there. More

Honestly great service tech, Olivia P. , and customer service. I would love to have her as my service department tech for every appointment. I know that day was short staffed, however, stil , and customer service. I would love to have her as my service department tech for every appointment. I know that day was short staffed, however, still super quick service. Also shout out for salesman Franco, he's an awesome sale associate and made my time at the dealership wonderful! More

Always top notch service. i highly recommend to others to get a Toyota snd get your car serviced at Toyota of Tampa. i highly recommend to others to get a Toyota snd get your car serviced at Toyota of Tampa. More

Brian Collins was very friendly, helpful and thorough. He checked for outstanding recalls, reviewed previous work completed, applied coupons and made recommendations. He was friendly and didn’t attempt to He checked for outstanding recalls, reviewed previous work completed, applied coupons and made recommendations. He was friendly and didn’t attempt to push all of the recommended maintenance. More