JC Collins
JC Collins at Toyota of Tampa Bay

JC Collins

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.6
179 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

4.6

179 Reviews

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179 Reviews of JC Collins

October 07, 2026

Dealership Rating
Employee Rating

Every time I bring my car in. There are so many things that need to be serviced. I brought my honda odyssey in for oil change. The service person said the battery is almost dead. More

by PHILLIPVIET
Service Price Transparency
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Recommend Dealer
No

July 30, 2026

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Excellent customer service as always! I was in and out in less than an hour! My advisor Ray was very nice and kept me informed! All the advisors here are amazing! I’ve never had any compl More

by KISHALYNN18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Carr, Juwan Johnson , Ray

Jul 30, 2026

Toyota of Tampa Bay responded

Your kind feedback motivates our service team to maintain the excellent experience you’ve come to expect. We’re glad our advisors kept you informed and completed your Toyota Camry Hybrid service in under an hour. We look forward to serving you again.

July 17, 2026

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Good customer service, respect. Efficient Good rapport explanation in simple words for you to understand More

by COWUSUADU
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Ortiz , Robert Mercante

Jul 19, 2026

Toyota of Tampa Bay responded

Thank you for choosing Toyota of Tampa Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 09, 2026

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Great experience per usual. Went in to have oil change. On a busy Saturday. 1st time stopping in without an appointment. Wait time was not bad. Fast and precise. Great dealing More

by Tarshanelson68
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2026

Toyota of Tampa Bay responded

Thanks for trusting us again with your Toyota Camry Hybrid. We’re glad your walk-in oil change on a busy Saturday went quickly and precisely. JC will be happy to hear you found the experience professional and helpful.

December 30, 2025

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Employee Rating

Always a pleasure to deal with Norman Vassell and Toyota of Tampa Bay. Excellent service and kindness. More

by optikdoc
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

Dec 30, 2025

Toyota of Tampa Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Tampa Bay to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2025

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Everyone was incredibly kind and helpful. They’ve also been great about any follow up I’ve needed. More

by deciccomadison
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Nolan

November 23, 2025

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Employee Rating

Norman is the best. He always let's me know what's needed in order from urgent to non urgent issues. More

by SmileAllthetime
Service Price Transparency
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Recommend Dealer
Yes

September 23, 2025

Dealership Rating
Employee Rating

It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family More

by jonavila4444
Service Price Transparency
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Recommend Dealer
No

September 04, 2025

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Employee Rating

Great customer service, always great service to my car. Fairly quick fixes on my car. More

by DGREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Carr , Key-onna Bencun

August 03, 2025

Dealership Rating
Employee Rating

Everyone was outstandingly nice. From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and More

by ltoups
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Davis, Marcus lugo

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