Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,699 Reviews of Toyota of Tampa Bay - Service Center
Sort by
March 30, 2016
The greatest customer service I've ever seen. NO EXAGGERATIO I went in for an oil change on my 2010 corolla and walk out with a 2016 corolla. The entire experience was phenomenal. Mark Caivano who was my salesm I went in for an oil change on my 2010 corolla and walk out with a 2016 corolla. The entire experience was phenomenal. Mark Caivano who was my salesman is only 25 years old but conducted himself in such a professional, friendly and attentive manner that blew me away. There was no pressure, no fuss, no nonsense. Just an incredibly pleasant young man who took the time to know me a little personally, making it a relaxed process. But the rest of the team who pulled all the stops to meet my needs and get me the best deal I could get, were just as incredible. So a HUGE thank you to Mark C., Gary Mc., and Martin K. More
by Erick S. Soler
Employees Worked With
Helpful March 28, 2016
A day to remember I initially went to Toyota for new tires not thinking anything other getting four new tires..... well i left in a brand new 2016 Toyota Camry that i a I initially went to Toyota for new tires not thinking anything other getting four new tires..... well i left in a brand new 2016 Toyota Camry that i absolutely adore. Martindale which is my sales person was AWESOME and that's a understatement! When i drove away i was still in denial that's i just brought a brand new 2016 Camry in which i thought will NEVER happen, Martin made a dream become reality because of his hard work, consistency and dedication. the experience at Toyota was EXCELLENT and i want to thank Martin for EVERYTHING he is the best!!!! More
by Nisha1986
Employees Worked With
Amber, PJ, Martindale Mclymont
March 06, 2016
great service guy, real nice and helpful.thanks NICK.will tell my friends how great it was while I was waiting for my car .alls of things to do and see while waiti guy, real nice and helpful.thanks NICK.will tell my friends how great it was while I was waiting for my car .alls of things to do and see while waiting .very pleasant stay. More
by tammy
Employees Worked With
Nick Drummond
February 19, 2016
Excellent Mr.Quintero always treat the customers with respect and honest. Excellent customer service. This is my third Camry and Always had the same good serv Mr.Quintero always treat the customers with respect and honest. Excellent customer service. This is my third Camry and Always had the same good service. More
by Angie1970
Employees Worked With
Nester Quintero, Teresa Aurie
February 05, 2016
Miki was a great Salesman I have gotten two vehicles from this dealership and have never been pressured. Miki ,Amber and Joe were Awesome. Would recommend family and friends. L I have gotten two vehicles from this dealership and have never been pressured. Miki ,Amber and Joe were Awesome. Would recommend family and friends. Look forward to a long froenship with Toyota of Tampa Bay. More
by Carriea45
Employees Worked With
Miki , Amber Leigh Petitte
December 17, 2015
A service center with integrity! 9 days after purchasing a used car from the lot, the car broke down. It wasn't a Toyota, so it wasn't under any warranty, but because it was so recen 9 days after purchasing a used car from the lot, the car broke down. It wasn't a Toyota, so it wasn't under any warranty, but because it was so recent, they took the car in and completed the repair free of charge! Delbert went above and beyond to help us resolve the issue from getting the car towed in, to completing the repair in a timely fashion. I greatly appreciate a dealership that stands behind the vehicles they sell, even though they were under no warranted obligation to do so. Also thanks to my salesman Alan Brodsky who helped put me in touch with Delbert, and kept checking in to make sure I was being taken care of. I couldn't be more pleased with the outcome of a bad situation that was handled in such a professional manner! More
by repeatcustomer
Employees Worked With
Alan Brodsky, Delbert Venters
November 24, 2015
Rav4 Purchase I originally went in for service of my 07 Avalon, and Josue Lopez kept me informed throughout that process - excellent service! While waiting for the I originally went in for service of my 07 Avalon, and Josue Lopez kept me informed throughout that process - excellent service! While waiting for the repairs, Mohamed met us and showed us new Avalons and Rav 4s, at our request. He offered me a deal too sweet to pass up so we bought a new 2015 Rav 4. He is an excellent salesman and explained all the key features of the vehicle. When we got to Finance, Franklin Millan also took great care of us and gave us a deal on financing and added maintenance. Through it all he was professional and courteous. He did a great job! Those three employees should be employee of the month for their respective areas! Great dealership! More
by Kamaaina
July 24, 2015
Please save yourself the headache! BOOOOOOO! Worst service in maintenance/repair and I can say that even though my service was free. Still not worth it. They should be paying us to ha BOOOOOOO! Worst service in maintenance/repair and I can say that even though my service was free. Still not worth it. They should be paying us to have to endure their "service". More
by shay28
Employees Worked With
??
June 12, 2015
terrible service department In July 2014, I purchased a brand new Toyota Corolla Sport and since day one I have had issues with the driver side window. when I call to schedule an In July 2014, I purchased a brand new Toyota Corolla Sport and since day one I have had issues with the driver side window. when I call to schedule an appointment to bring my car in I was told that my car was under warranty and the window could absolutely be fixed. I returned to the dealership on several occasions to have the window fixed. .it was never fixed. And on my forth and final visit to this dealership, I was told that my window gasket had "worn out" and was not fixable under my warranty even though my car is less than 12 months old!! The service professionals ( or "unprofessionals" -I'll call them) told me that "ALL car window gaskets eventually wear out" and that this would eventually happen to ALL of the windows in my BRAND NEW COROLLA SPORT. I am certain that I was being lied to by the service department that was either 1. too cheap to fix my vehicle or 2. did not possess the know-how or expertise to fix the window so they decided to tell me that my car window gaskets had worn out, even though I've had several Toyota vehicles prior to this one and the window gaskets did not wear out I'm extremely disappointed by the service, or lack of, I received today at this dealership. I will never step foot at Toyota of Tampa Bay on Fletcher Ave ever again...I'd advise you to do the same!! More
by unhappyCorollaS
Employees Worked With
Farouk Hosein
May 20, 2015
Service Is getting better, but they should kept some of the excellent service attendants, including the Senior Service attendants. They need to expedite the Is getting better, but they should kept some of the excellent service attendants, including the Senior Service attendants. They need to expedite their service attendance. Overall they are good in my book and they treat me as a VIP. I do miss the complementary food, which they should still give to the VIP clients. Hooah! Retired SSG Dennis Rodriguez Esteban More
by ssgmed2756
Employees Worked With
All
