Toyota of Tampa Bay - Service Center

DO NOT RECOMMEND My vehicle has been damaged three times when in for service!!! Apparently if they say "they will make it right as always" it is OK to do the damage! My vehicle has been damaged three times when in for service!!! Apparently if they say "they will make it right as always" it is OK to do the damage! No response from management despite reaching out to them multiple times! More

Oil change I recently gotten my oil changed and fluids topped off. Dec 27 to be exact and my oil pan was left half way off which I didn’t realize till a couple d I recently gotten my oil changed and fluids topped off. Dec 27 to be exact and my oil pan was left half way off which I didn’t realize till a couple days later and it’s completely just burned out from dragging on ground. on my car fac states that the car was washed and detailed. Neither happened giving that the car wash machine was down and not in service. A little upset giving that I could have been told the reasoning of y my oil pan was not placed on correctly. More

Excellent Service Elga helped me by explaining the problem with my 2009 Toyota camry. and also the warranties available to cut down on my cost. She worked hard for me t Elga helped me by explaining the problem with my 2009 Toyota camry. and also the warranties available to cut down on my cost. She worked hard for me to get back my car even before my scheduled time. Her customer service was superb. She is Awesome! More

They try to fix it but... *** Update**** Although my vehicle was not repaired. Toyota of Tampa Bay did make good and returned the money owed. Thank You Steve and Rob. I *** Update**** Although my vehicle was not repaired. Toyota of Tampa Bay did make good and returned the money owed. Thank You Steve and Rob. I brought my Scion XB in because all of the indicator lights came on. 6 trips and over a year later, the indicator lights still come on after leaving the shop. I just want my money (still out $350.00) back so I can move on. I have lost confidence that they can fix it. More

Sincere low pressure aim to please Martin. Bob. and JASON were honest and straight forward NO pressure NO rushing VERY knowledgeable NO question BY ME WAS treated as a stupid question Martin. Bob. and JASON were honest and straight forward NO pressure NO rushing VERY knowledgeable NO question BY ME WAS treated as a stupid question More

poor service resolution Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their vocabulary....they don't do a good painting job, and they do not back it up........Collision dept need to be reviewed closer.....bad influence for Toyota....I being toyota fun for 40 yrs.....today my bad experience with above dept changed my mind.... More

No da un buen servicio Está persona no me atendió bien, es lamentable que personas como ella se vallan los clientes y no regresen. Doy mala calificación para esta empleada Está persona no me atendió bien, es lamentable que personas como ella se vallan los clientes y no regresen. Doy mala calificación para esta empleada Gracias More

NEW PURCHASE LOVED WORKING WITH AHMED, HE'S A SWEETHEART. ONLY COMPLAINT AND IT'S MY OVERSIGHT, I DID NOT NOTICE I DIDN'T HAVE A CD PLAYER. OTHER THAN THAT WE WE LOVED WORKING WITH AHMED, HE'S A SWEETHEART. ONLY COMPLAINT AND IT'S MY OVERSIGHT, I DID NOT NOTICE I DIDN'T HAVE A CD PLAYER. OTHER THAN THAT WE WERE IN AND OUT IN RECORD TIME WITH NO ISSUES. TRULY ENJOY MY C-HR. STILL LEARNING WHERE EVERYTHING IS...LOL THANKS TO EVERYONE More

Great service and very friendly staff We were surprised at how great our experience turned out. We went in with a 2005 Prius that needed $4400 in repairs (hybrid battery and PCM had to be We were surprised at how great our experience turned out. We went in with a 2005 Prius that needed $4400 in repairs (hybrid battery and PCM had to be replaced). We were devastated and needed to replace the car. The service team (especially Terry) really helped us understand all of our options. To avoid spending on a used Prius that may need costly repairs in the next few years, we decided on a new 2016 Prius C. Alan, Noe, and Justin were incredibly helpful and it was obvious that they actually cared about us. We never thought we would finance a new car, but they made it simple, understandable, and affordable. We will never use another mechanic or dealership, from now on we'll stick with Toyota of Tampa Bay More