Toyota of Tampa Bay - Service Center

Great customer service, employees are nice and helpful with any questions you have., the best. with any questions you have., the best. More

fast and efficient was in and out 40 minutes and very satisfied. if I was still a business owner, I definitely hire Onna Bencun.! satisfied. if I was still a business owner, I definitely hire Onna Bencun.! More

I really won't be coming back here again, and please don't bother calling me. Every single time I come in, it's a new level of pressure, chaos, and scamming. Everyone in the lobby is constantly talking don't bother calling me. Every single time I come in, it's a new level of pressure, chaos, and scamming. Everyone in the lobby is constantly talking about how they've been screwed by this dealership in some way, shape, or form. I was explicitly clear to Justin when I initially started the appointment yesterday that I did not have any time, nor desire to do anything OTHER than my oil change. I told him he can give me the quote, to take to go, but I would NOT be doing anything other than the oil change. I also asked him about a recall that my car received, and he completely ignored it. I told him I did NOT want to purchase new tires today or do anything with my brake fluid, and he again had another conversation with me about it, after I said I needed to get out of there ASAP. He then proceeded to take another 90 minutes after coming to me to re-discuss (an hour after I already had handed over my car), changing my tires and brake fluid. He gave me attitude when I respectfully said I was not going to change them today and appreciated his FYI, and was trying to pressure me by saying "I'm worried about other people on the road"... Seems he stretched out my appointment time even longer, when I said I needed to get out of there asap and to just change the oil. I have had a terrible experience EVERY TIME I come to this dealership. Gettel Toyota from now on ONLY; Never letting those coupons for oil changes get the best of me. You guys seriously need an overhaul. After all that, whoever worked on my car also didn't reset the system to be clear that I'm not due for maintenance, so now I also have an irritating pop up that won't go away till my next oil change. I don't even know if I believe he's changed my oil at this point, and I'm going to get it looked at separately. More

David Mendoza great service. Professional, friendly, bilingual. 100 Recommended Aks for him. Excellent servicio. En español e ingles recomendado 100% Professional, friendly, bilingual. 100 Recommended Aks for him. Excellent servicio. En español e ingles recomendado 100% More

They tried to charge me for unnecessary charges instead of fixing the actual problem. Typical dealership move of fixing the actual problem. Typical dealership move More

Angela was so accommodating and made me feel truly cared for! Will definitely be back to see her at this Toyota dealership the next time my car needs service. for! Will definitely be back to see her at this Toyota dealership the next time my car needs service. More

The service department at Toyota of Tampa Bay is amazing. Justin is professional, courteous and knowledgeable. I've owned luxury vehicles over the years and can honestly say the Justin is one of the best s Justin is professional, courteous and knowledgeable. I've owned luxury vehicles over the years and can honestly say the Justin is one of the best service advisors with whom I have dealt. More

David helped me understand what work will be undertaken in the first service and what are the key checks and replacement that I need to aware of in the next service. Great going David and team. in the first service and what are the key checks and replacement that I need to aware of in the next service. Great going David and team. More

My service advisor David did a awesome good today getting my tire replaced and was very courteous and knowledgeable about getting in touch with the warranty company to get it done thanks David keep up the go my tire replaced and was very courteous and knowledgeable about getting in touch with the warranty company to get it done thanks David keep up the good work More

Brandon continues five star customer service. He is dependable, honest, and professional. Highly recommend with not ever one issue. He is dependable, honest, and professional. Highly recommend with not ever one issue. More