derrick howard
derrick howard at Toyota of Tampa Bay

derrick howard

Assistant Service Leader

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
325 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

25 yrs, 4 mos

4.8

325 Reviews

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325 Reviews of derrick howard

May 11, 2026

Dealership Rating
Employee Rating

The service was excellent, I have been going to this Dealership for many years. They have a wide selection of excellent coffee. More

by OUTFISHING21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Toyota of Tampa Bay responded

We’re delighted our service has earned your loyalty over the years. We’ll pass your compliments to Derrick, and we’re glad you enjoy the coffee selection in our lounge. Thank you for trusting Toyota with your Tacoma’s care, and we look forward to seeing you again.

May 07, 2026

Dealership Rating
Employee Rating

Paid $400 to fix my door handle and for it to not be fixed, but I didn't purchase a small cover next to the handle. They tried to fix it when I came backbut still came off. They said i must have open my More

by PHONG61LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2026

Toyota of Tampa Bay responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 04, 2026

Dealership Rating
Employee Rating

I don't know about others' experience, but my service experience has always been excellent. Derrick Howard is polite, cordial, and goes out of his way to make sure I get what I need at a fair price. More

by JEAN.HARMON1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Toyota of Tampa Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Derrick and our team, and we look forward to working with you again.

May 01, 2026

Dealership Rating
Employee Rating

Service was good as expected. Love the free oil change. Service reps need further customer service training. Their smiles and polite conversation seem very shallow. Definitely not More

by Vivienneg_e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

May 04, 2026

Toyota of Tampa Bay responded

Thank you, Vivienne, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 22, 2026

Dealership Rating
Employee Rating

Derrick is amazing. Quick, honest and helpful communication. He even showed me a feature that I wasn’t aware of on the vehicle that I’ve owned for 3 years! Highly recom More

by CARRIEMCCULLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Toyota of Tampa Bay responded

Thank you for recommending us and sharing your experience. We’re thrilled Derrick’s quick and honest communication was so helpful during your service. It’s great he pointed out that feature on your Toyota you hadn’t discovered before.

April 20, 2026

Dealership Rating
Employee Rating

Sometimes the dealership doesn’t us customer the best deal. The parts are too expensive comparing to other companies with same parts. More

by GLADS1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 16, 2026

Dealership Rating
Employee Rating

Service & Derrick H was great made me fill comfortable about bringing my car for service More

by nitisha.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Toyota of Tampa Bay responded

We appreciate your 5-star review and are pleased that Derrick and our team helped you feel at ease bringing in your Camry. We look forward to serving you again.

March 30, 2026

Dealership Rating
Employee Rating

Derrick is and has always been a fantastic service advisor and I am so grateful for his expertise! More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Toyota of Tampa Bay responded

Delighted to know Derrick’s expertise has been so helpful for your Lexus NX 300. We’re glad he continues to provide the outstanding support you expect. Feel free to reach out when you need anything else.

March 28, 2026

Dealership Rating
Employee Rating

Leadership was very professional but it's very helpful and Hayward the advisor was very helpful in getting everything I needed done to oil change and went over a lot of other stuff I felt available dealer More

by JBGENTRY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Harris, Paula Machia

Mar 28, 2026

Toyota of Tampa Bay responded

Thank you for trusting us with your Toyota Corolla again. We’re glad Derrick and our team delivered quick, professional service and that you enjoyed the café’s coffee. We look forward to your next visit.

March 27, 2026

Dealership Rating
Employee Rating

The staff are always so nice, quick and easy to talk to! Especially Derrick H. More

by kjhampton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Toyota of Tampa Bay responded

It’s great to know our team was friendly, efficient, and easy to communicate with during your Toyota Corolla service. Derrick will be happy to hear your kind words. Thank you for sharing your experience!

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