derrick howard
derrick howard at Toyota of Tampa Bay

derrick howard

Assistant Service Leader

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
340 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

25 yrs, 8 mos

4.8

340 Reviews

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340 Reviews of derrick howard

August 28, 2026

Dealership Rating
Employee Rating

The environment of the dealership is pleasant and clean and the seating is reasonable comfortable. More

by NICFORB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Toyota of Tampa Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 17, 2026

Dealership Rating
Employee Rating

Derrick was professional and explained everything that was shown on the list of needed services, the service quick (I waited in the lounge area) and the facility was clean. More

by FTCONSLT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Toyota of Tampa Bay responded

Knowing that Derrick took the time to explain each needed service clearly is rewarding. We’re glad the service on your Toyota Highlander was completed promptly while you waited comfortably in our lounge. Hearing that our facility met your expectations for cleanliness means a lot to us.

August 13, 2026

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Employee Rating

Derrick was awesome today. He was kind, considerate, and professional. He was both thorough and thoughtful. Great Job Derrick! More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Toyota of Tampa Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Toyota of Tampa Bay.

August 04, 2026

Dealership Rating
Employee Rating

Dealership advisors are always kind. They are very professional and informative. They work hard to make sure that their customers are taken care of. Advisors go above and beyond to make More

by brittanyhall23
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2026

Toyota of Tampa Bay responded

Hearing that our advisors were courteous, knowledgeable, and went the extra mile means a lot to our service team. We’re pleased we could help with financing options and provide a discounted rental while your Camry was in for service. Thank you for the five-star rating and for recognizing Derrick’s efforts.

July 31, 2026

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Great Job, as Usual, Thanks Derrick and the team 👍 car was washed everything was Phenomenal More

by byrdcarlos
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Recommend Dealer
Yes
Jul 31, 2026

Toyota of Tampa Bay responded

Thank you for recognizing Derrick and our team’s efforts. We’re delighted your Toyota RAV4 left spotless after its service and running perfectly.

July 19, 2026

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Employee Rating

Very good and efficient explanation on problem and the solution so far the problem has been resolved More

by TLOWERY2
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2026

Toyota of Tampa Bay responded

Thank you for noting how Derrick and our team explained the issue clearly and provided an efficient solution for your Prius. We’re glad the problem is resolved and appreciate you choosing us for your Toyota service needs.

July 13, 2026

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Employee Rating

Derrick was amazing and always makes sure i am satisfied before leaving the dealership thanks much More

by LIZ.FLETCHER444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Toyota of Tampa Bay responded

Thank you for the five-star rating! Derrick and our team appreciate your trust in our Toyota RAV4 service and are glad you left completely satisfied. We look forward to assisting you again.

July 09, 2026

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Employee Rating

Fast quality work that made truck better. Advisor and technicians worked together and made the upgrades that sales promised More

by LDSOLVE
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yamil Franco, Christian Colon

Jul 09, 2026

Toyota of Tampa Bay responded

We’re glad our advisors and technicians worked together to complete the promised upgrades quickly on your Toyota Tundra. Thank you for the five-star review and we look forward to serving you again.

July 09, 2026

Dealership Rating
Employee Rating

Service was prompt and thorough with everything clearly explained before work was done, including costs More

by sspecter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Toyota of Tampa Bay responded

We’re pleased your Toyota Prius service was prompt and thorough and that every cost was clearly explained beforehand. Thank you for the five-star rating!

June 29, 2026

Dealership Rating
Employee Rating

Only came back to this shop because I was promised a mega discount because of a major debacle last time I came in. This time they didn't even bother to call me when my car was ready (48 hours) and I STILL N More

by marieking1727
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 03, 2026

Toyota of Tampa Bay responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you don't mind reaching out to us directly, we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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