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Toyota of Tampa Bay - Service Center

Tampa, FL

4.6
4,251 Reviews

4,251 Reviews of Toyota of Tampa Bay - Service Center

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December 04, 2023

I experienced exceptional customer service from service advisor Norman Vassell and master technician Dennis on my most recent maintenance service on my Toyota Camry. It was a most enjoyable experience comp More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Mondragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Vassell, Austin Carr, Dennis the technician
Dec 04, 2023 -

White Lightning responded

Toyota of Tampa Bay Dec 3, 2023 White Lightning VERIFIED CUSTOMER I experienced exceptional customer service from service advisor Norman Vassell and master technician Dennis on my most recent maintenance service on my Toyota Camry. It was a most enjoyable experience compared to my previous visit before that. Norman and Dennis are true professionals that showed me outstanding customer service and they earned my trust on keeping my loyalty to keep doing business with TOTB and not take my repeat business for granted. Nice work fellas

December 04, 2023

They subjected my car to a mechanical car wash without informing me causing cosmetic damage. More

by jehadtheboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Kipling
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Great customer service. Work has been done in less than one hour. They keep customer informed about what service has been done. More

by mariliaaitken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kipling
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Although the wait for rotated tires took a few hours, Josh was helpful in getting me a rental vehicle due to further work needed. More

by SUSANX55ICU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Jared was great as always and the rest of the team. All good. no more More

by LUWILD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod
December 03, 2023

Took too long told us 2 hours it took 4 hours way more then what they said . More

by annasanchez0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
December 02, 2023

Great service, great people. Customer satisfaction is excellent. Recommend lots of friend and families. Keep it up. More

by QUAID.NOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando, Santiago
December 02, 2023

My service contact, Brandon Alvarado, has been taking care of me and my vehicle for a few years now and I trust him and Toyota to help me make the best choices to keep my vehicle on the road and safe to More

by PELICAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alvarado, Brian Tucker
December 02, 2023

The service dept was extremely helpful in providing me great service and answering my questions. Gian, my service technician was the best I have dealt with since coming to Toyota. Kelly in finance was awe More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gian service dept & Kelly finance.
December 01, 2023

I’ve purchased many cars over the years Alexis is by far the easiest and most knowledgeable person to work with. HE doesn’t mess around with cars that have any red flags or cut corners when it comes to sell More

by hector1967.hr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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