Toyota of Tampa Bay - Service Center

Customer service Excellent customer service from manager, service technicians and cashier. Facility was clean and staff was friendly. All my questions and concerns w Excellent customer service from manager, service technicians and cashier. Facility was clean and staff was friendly. All my questions and concerns were addressed. Overall a pleasant experience. Thanks so much. More

Great customer service From drive up through drive off everyone treated me great and accommodated my questions and coupons especially Rob the service representative and Mari From drive up through drive off everyone treated me great and accommodated my questions and coupons especially Rob the service representative and Maria the cashier. More

Service for transmission of my 2009 Toyota Highlander. I had my Highlander towed to Toyota of Tampa Bay after being told by a different shop (Honest-1) that I'd need a rebuild of my existing transmission. I had my Highlander towed to Toyota of Tampa Bay after being told by a different shop (Honest-1) that I'd need a rebuild of my existing transmission. Elga was my service manager at Toyota of Tampa Bay. The mechanic who worked on my Highlander performed his own evaluation. Instead of a rebuild or new transmission, my existing transmission was cleaned, new seals and gaskets installed, and a stripped overflow plug and a sensor were installed. The service I received was exceptional, and my cost was much less than I expected based on the estimate I received at Honest-1. Elga was easy to work with, she communicated well, and was very helpful More

Never again will I go there to service my vehicles I have purchased and serviced 3 vehicles with Toyota of Tampa Bay in 6 years. Never did I ever have to wait 1 hour and 45 minutes for an oil change a I have purchased and serviced 3 vehicles with Toyota of Tampa Bay in 6 years. Never did I ever have to wait 1 hour and 45 minutes for an oil change and tire rotation. And that’s having a 6pm appointment on a weekday! If I had not gone looking for my vehicle I doubt anyone would have come looking for me! Oh and after speaking with the Service Manager (who was very nice I must say) to let him know if my disappointment amazingly for the FIRST TIME ever I didn’t get my email requesting to rank their service! A coincidence?! I wonder! They lost my business!!!! More

Service Ms Matos is friendly, professional, helpful, makes you feel like she’s concerned for you and that you are pleased with the service you got. Ms Matos is friendly, professional, helpful, makes you feel like she’s concerned for you and that you are pleased with the service you got. More

21000 mile service Faye and Maria were great to work with. They were friendly and took the time to explain things to me and they delivered on what they said they would Faye and Maria were great to work with. They were friendly and took the time to explain things to me and they delivered on what they said they would do. More

Car maintenance I've been servicing my car at Toyota of Tampa Bay since 2000. They're always friendly and helpful. I never connected with anybody til I met Norman Vas I've been servicing my car at Toyota of Tampa Bay since 2000. They're always friendly and helpful. I never connected with anybody til I met Norman Vassell. He's an amazing people person-service consultant. Very professional, respectful and knowledgeable (even on older models). He makes me feel comfortable asking questions and takes time to explain details. Always honest what needs to be done and what I don't have to worry about it. I go out of my way to schedule appointment on his day. Hope he's going to be there for a long time. We need more people like him with his uplifting attitude. Thank you Norman... More

Awesome place I've bought alot of vehicles from this dealership and have them serviced there. I've never had an issue or problem . It's a great place. I've bought alot of vehicles from this dealership and have them serviced there. I've never had an issue or problem . It's a great place. More

Oil change done in timely manner . Communicated issues when oil change done to make sure I had a chance to fix any other issues. Will use again. . Communicated issues when oil change done to make sure I had a chance to fix any other issues. Will use again. More

Great service visit The service dept at Toyota Tampa Bay provided prompt and courteous service for my Tundra. The work was finished faster than planned. Very clean shop a The service dept at Toyota Tampa Bay provided prompt and courteous service for my Tundra. The work was finished faster than planned. Very clean shop area and customer waiting area. More