Elga Matos

Elga Matos and the Toyota Service Manager went above and beyond to deliver a great service experience. After a negative post sales experience with my pre-owned purchase they completely changed my mind rega beyond to deliver a great service experience. After a negative post sales experience with my pre-owned purchase they completely changed my mind regarding Toyota of Tampa Bay. Great customer service and attention to detail. More

by dordonez Verified Customer Verified Customer

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I want to Thank Elga for her exceptional customer service in my used car purchase and subsequent issues of said car. I believe she went the extra mile in resolving my issue. Thank you very much for working o in my used car purchase and subsequent issues of said car. I believe she went the extra mile in resolving my issue. Thank you very much for working on my behalf with everyone involved. May God keep blessing you. More

by FHARRIS6 Verified Customer Verified Customer

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Everyone was thorough, friendly and made me feel respected. Elga went above and beyond. Our sales rep Andres was patient & got us a fair deal. We anticipate being loyal customers because the policy respected. Elga went above and beyond. Our sales rep Andres was patient & got us a fair deal. We anticipate being loyal customers because the policy at Toyota of Tampa Bay is “be helpful & be more than nice!” More

by katie Verified Customer Verified Customer

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Excellent service great service great staff very fast the best in town I very recommend. best in town I very recommend. More

by Junior peguero Verified Customer Verified Customer

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Always feel at home here! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! More

by FRITZINDIAN Verified Customer Verified Customer

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It was a great experience I definitely would recommend the service department as well as the Sales department! Derrick was great! Ty Daniel and Jose for the great deal! the service department as well as the Sales department! Derrick was great! Ty Daniel and Jose for the great deal! More

by DESEO0922 Verified Customer Verified Customer

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AHMEAD did great! !! We will be back and share with our friends how well we were treated !! We will be back and share with our friends how well we were treated More

by PJWAGGS0731 Verified Customer Verified Customer

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Soy muy bueno y ayudan a las personas a tener su vehículo para seguir hechadobpara alante en este pais. para seguir hechadobpara alante en este pais. More

by Ruben Gonzalez Kuilan Verified Customer Verified Customer

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El asesor DAVID MENDOZA me asesoró muy bien y me dió la información que necesitaba es un excelente asesor muchas gracias información que necesitaba es un excelente asesor muchas gracias More

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Samuel the agent who sold me my car is really thoughtful, and patient. He helped me get the car that I wanted and worked diligently to make sure everything was up to standard. His boss was very unpleasant and patient. He helped me get the car that I wanted and worked diligently to make sure everything was up to standard. His boss was very unpleasant and pressured me trying to get as much from me as possible. I truly dislike him. But I would work with Sam any time, any day in the future. From the service team Elga was kind, understanding and diligent. Her attention to detail and understanding of cars is perfection. She is very pleasant to work with. Between her and Sam is why I still rated my experience a 4 otherwise I would have given this experience a 1. More

by LBC Verified Customer Verified Customer

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