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Toyota of Tampa Bay - Service Center

Tampa, FL

4.6
3,856 Reviews

3,856 Reviews of Toyota of Tampa Bay - Service Center

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January 10, 2025

They were dishonest with me multiple times. I purchased with Toyota Tampa Bay previously on a couple occasions feeling positive. Under new ownership, Gettel, thankfully I did not purchase this More

by RICKERVL
Recommend Dealer
No
Employees Worked With
Justin Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Had a good experience. Didn’t wait too long and Orlando was kind overall real nice More

by allen032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

You are not honoring the warranty on the fourth battery I bought from you. The battery has a warranty so I can replace it with a new one because you tell me it is damaged. But what you do is charge it and sa More

by BIPAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Venters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Collins Manager
January 09, 2025

Chris Ketchum was awesome at helping me through the service. I definitely will be back More

by JUDEBARTHEL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ketcham
January 09, 2025

Great customer service. Dedicated to his job. Pleasant. Very thorough. Very detailed. Also concerned about what was best for me. More

by djamesjr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Ratcliff and Ethan Chancey
January 09, 2025

Service was great and well explained with what was going on with my vehicle thank you. More

by louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Vassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Excellent but I was not happy with the waiting time for service and returning of my vehicle More

by pedroarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Exceptional customer service, as usual. I appreciate the easiness of making appointments for routine car care services. Thank you. More

by SERGIOSANZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Venters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Bryan Roberts scheduled me in for routine service on short notice. He also identified and prioritized items to address now and/or next visit. All services met my expectations. Will be returning. More

by EA1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Derek Randall who was the service advisor provided excellent service . Ensured the part needed was covered under warranty. More

by CRANDALL214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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