Toyota of Tri-Cities

5000 mile check up I like this dealership, This is our families third Toyota...But when buying a new car, I want a car wash included in first checkup... I like this dealership, This is our families third Toyota...But when buying a new car, I want a car wash included in first checkup... More

First service on new truck Organized and professional, work done as promised. Clean waiting area with coffee and cookies. Paperwork provided at the end was clear and documented Organized and professional, work done as promised. Clean waiting area with coffee and cookies. Paperwork provided at the end was clear and documented well the work performed. More

Maintenance John Peece is the reason I use Toyota of TriCities! His customer service is exemplary! I trust John to be honest and have the experience necessary! John Peece is the reason I use Toyota of TriCities! His customer service is exemplary! I trust John to be honest and have the experience necessary! More

Regular 6 month checkup It was done very well and in exactly the time I was told it would take. Showed all they had done and told me all about it, and explained about a way It was done very well and in exactly the time I was told it would take. Showed all they had done and told me all about it, and explained about a way to save money for future work. More

5 Star Service Fast, friendly, professional. Eduardo took the time to walk me out to my car and show me a feature in my my dashboard I was unaware of....Length of ap Fast, friendly, professional. Eduardo took the time to walk me out to my car and show me a feature in my my dashboard I was unaware of....Length of appointment was quoted to be an hour and a half but was only 45 minutes:) More

Engine and check 4wd system lites Very good and quick service, like feeling like I matter as a customer, I had no appointment but they "worked us in", I liked that as we were going out Very good and quick service, like feeling like I matter as a customer, I had no appointment but they "worked us in", I liked that as we were going out of town and had an engine lite and also "check 4wd system", but got it taken care of soon and we were on our way. Myron A. Peterson More

Best service by far Friendly , knowledgeable staff. Comfortable Seating and atmosphere is pleasantly arranged. There’s beverages available, it is pet Friendly , knowledgeable staff. Comfortable Seating and atmosphere is pleasantly arranged. There’s beverages available, it is pet Friendly for when a customer can bring their Fury babies with four legs to the waiting area and Treats are available for them too! More

Done right Took car in for regular service got offered some deals to save money in the long run they finished in a longer period than expected but i got a car wa Took car in for regular service got offered some deals to save money in the long run they finished in a longer period than expected but i got a car wash and massage while I waited lol it was worth the extra time More

Diagnostics Although Toyota was unable to determine the source of the rubbing sound my Prius is making, they kept me informed of progress and were always profess Although Toyota was unable to determine the source of the rubbing sound my Prius is making, they kept me informed of progress and were always professional. I want to add that a previous visit to another shop could not determine the noise either. Toyota did there best and I will continue using their services. They did not charge me for diagnostics since they were unable to determine the source. More

Salesman was helpful and easy to talk to Salesman was very helpful and easy to work with! Did everything he said he would do to get us into the vehicle we were looking at! Salesman was very helpful and easy to work with! Did everything he said he would do to get us into the vehicle we were looking at! More