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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
669 Reviews

669 Reviews of Toyota of Wallingford - Service Center

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March 05, 2025

Everyone was friendly and professional, comfortable waiting area. I have been coming here for years. My only complaint is it took an hour and 45 minutes for a regular oil change, it used to take no lon More

by Sarah127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service providers are helpful and friendly. They complete needed work in a timely fashion. I was very happy with the resolution to my problem. More

by sagemisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lallier
Mar 17, 2025 -

Toyota of Wallingford responded

Thank you so much for the excellent review!

February 27, 2025

Quick and efficient service, good communication. All items were cared for and a minor issue that I was having that resulted from my own mistake was repaired for me without charge. More

by ghostly65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Toyota of Wallingford responded

We are so happy we were able to assist you! Thank you so much for the excellent review.

February 15, 2025

Everyone is very helpful and professional. There is never a long wait and the waiting area is awesome. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Toyota of Wallingford responded

Thank you for the excellent review Andy!

February 08, 2025

Dave Chaney was an excellent service advisor who had answers to all my questions and concerns. I thought that the tech showing my car on the lift via video text messaging to see what my car needed done More

by jsm04003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Toyota of Wallingford responded

Thank you very much!

February 08, 2025

Excellent costumer service i will recommend to anyone that’s why I chose Toyota is number one More

by Tanveer Yousuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Toyota of Wallingford responded

Thank you so much!

February 05, 2025

Always thorough. Always professional Like the texting with recommendations and ability to accept or reject More

by WILLIAM r MINIHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Toyota of Wallingford responded

Thank you Bill! We look forward to seeing you again soon.

January 27, 2025

I had such a wonderful experience at Toyota of Wallingford! I had an inspection done with some recall work and the whole experience from start to finish was incredibly warm, pleasant (Dave kept me More

by s.mcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Lopez
Jan 29, 2025 -

Toyota of Wallingford responded

Thank you for taking the time to leave such a wonderful review!

January 23, 2025

Fast service, informed and nice service personnel. Such a simple add to your service experience ….Only wish service would finish with cleaning a car, or at least a coupon to get cleaned More

by jr.hoffman1717@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Lopez
Jan 29, 2025 -

Toyota of Wallingford responded

Thank you for taking the time to leave such a positive review!

January 19, 2025

Dealership is good. Service tech cut corners while serving my Tacoma. Service manager took care of the situation. Hope she wrote up the tech. More

by FLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Toyota of Wallingford responded

Thank you very much!

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