Toyota of Wallingford - Service Center

I was in for a 10k service visit. I had a 2pm appointment. I arrived on time. When I scheduled, I indicated I would be waiting for the car. When I got there I was told that it would b I had a 2pm appointment. I arrived on time. When I scheduled, I indicated I would be waiting for the car. When I got there I was told that it would be an hour and a half wait. A hour and a half to change the oil and rotate the tires. About 1/2 hour service. The service advisor did manage to get the car back to me in an hour and 15 MiB. because I let her know I had another appointment to get to. I'm not sure if this is what Toyota considers an average wait time when you have a scheduled appointment and you are waiting for the car. It's inconvenient at best and seems excessive. More

Thought it was one of my greatest memories in dealing with service dept Very friendly upbeat personnel. with service dept Very friendly upbeat personnel. More

Ms Rivera provided clear guidance about the recommendations of the service technician concerning the recommendation that new tires are needed for my vehicle. recommendations of the service technician concerning the recommendation that new tires are needed for my vehicle. More

EXCELLENT CUSTOMER SERVICE. REPRESENTATIVES ARE VERY KNOWLEDGEABLE AND HIGHLY QUALIFIED FOR THE JOB. I WON'T GO ANYWHERE ELSE. REPRESENTATIVES ARE VERY KNOWLEDGEABLE AND HIGHLY QUALIFIED FOR THE JOB. I WON'T GO ANYWHERE ELSE. More

Easy to book, excellent follow up. More than I ever expected from such an operation More than I ever expected from such an operation More

I had a great experience with my service appointment. Thanks for being friendly and for telling me exactly what was done to my car. I appreciate the fact that everyone from the man who greeted me to the Thanks for being friendly and for telling me exactly what was done to my car. I appreciate the fact that everyone from the man who greeted me to the person who wrote me up was super helpful and knowledgeable. More

Service was awesome everyone involved from service manager to the customer service representative upon arrival were all great manager to the customer service representative upon arrival were all great More

Service was great from the guys who met me in the parking lot, to Noel, who wrote up the service agreement and kept me informed throughout the day, to the shuttle driver, who quickly got me back and forth fr lot, to Noel, who wrote up the service agreement and kept me informed throughout the day, to the shuttle driver, who quickly got me back and forth from the dealership to my office. More

Great service I love your new renovations. The customer service person I worked with was very professional, kind attentive and professional The customer service person I worked with was very professional, kind attentive and professional More

Helpful and friendly staff. Relaxing and modern waiting area. Knowledgeable and reliable mechanics. Great experience! Relaxing and modern waiting area. Knowledgeable and reliable mechanics. Great experience! More