Toyota of Watertown
Watertown, MA
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From sales to service they really cherish and appreciate their customers. I am a longtime customer and do all my sales with Steve Skolnick as he is extremely knowledgeable and truly cares for his customers their customers. I am a longtime customer and do all my sales with Steve Skolnick as he is extremely knowledgeable and truly cares for his customers. I also worked in service with Kamel and Rodney. Two phenomenal individuals who are not only brilliant but really are devoted to customers and extremely loyal and caring. I always leave with full confidence that my car was very well taken care of and that I was treated like I really matter. No wonder customer retention from sales to service goes so far here. More
A great experience from start to finish dealing with Elkin Pereanez. He was not only very professional, but very knowledgeable and friendly as well. My husband and I were in a state of flux regarding bu Elkin Pereanez. He was not only very professional, but very knowledgeable and friendly as well. My husband and I were in a state of flux regarding buying a new car. And he turned that around for us, by making us feel welcome and relaxed during the purchasing experience. I would go to him again in a heartbeat. It was a stellar encounter, and I highly recommend Elkin! More
Toyota of Watertown did an absolutely fabulous job of getting me into a new very low mileage preowned vehicle at a very affordable price with an experience that was not only not bad, but absolutely fanta getting me into a new very low mileage preowned vehicle at a very affordable price with an experience that was not only not bad, but absolutely fantastic. I am truly stunned at how greatly I was treated at that dealership as a customer. I cannot recommend Toyota of Watertown enough to anybody who is looking for a new car. The salesman that I had by the name of Elkin Pereanez did an amazing job, making sure that I was properly serviced throughout the entire process. I cannot recommend Toyota of Watertown more highly than I am right now and I have told my friends that if you go there, ask for Elkin, He is the man and great at what he does. More
I recently bought a 2024 Rav4 from Toyota of Watertown and had a great experience. During the process I worked with Manny Ferreira and he was great. Found me exactly what I wanted and was helpful and in and had a great experience. During the process I worked with Manny Ferreira and he was great. Found me exactly what I wanted and was helpful and informative throughout the process. The vehicle was delivered by a saleperson named Riley who was also a huge help. Can't say enough about how grateful I am to have worked with this staff. Thank you all at Toyota of Watertown! More
I can not say enough about Kamel Khnaizir, one of the service managers at Toyota of Watertown. Kamel and his team of service technicians have provided extraordinary service for each of the 6 Toyotas I h service managers at Toyota of Watertown. Kamel and his team of service technicians have provided extraordinary service for each of the 6 Toyotas I have owned since 1990. Kamel listens to questions and concerns I have about my vehicle, his team ferrets out what needs to be done, Karmel brings the findings to me, together we decide how to proceed with any needed repairs. His team provides quality service. I always feel confident that I have received the best service available for my Toyota. Thank you Toyota of Watertown for maintaining this quality service technician team under the management of Kamel Khnaizir. On my last visit, I was surprised to learn that they also offered a free basic manicure while you wait by Careen. More
Our recent experience with Toyota of Watertown was excellent. We have been life long GM customers but not any more. We love our new Highlander thanks to Sarkis and Haddy! Both were knowledgeable and a excellent. We have been life long GM customers but not any more. We love our new Highlander thanks to Sarkis and Haddy! Both were knowledgeable and accommodating and made the process very easy! This is how all dealers should conduct business. We will refer our friends and family. More
My wife and I purchased a 2023 RAV4 XLE from Steve and Ben. We had an excellent experience from start to finish. It the first car buying experience that has been positive for us. Great customer service! W Ben. We had an excellent experience from start to finish. It the first car buying experience that has been positive for us. Great customer service! We will be back and will refer friends. Mike M. More
Superior experience - I went to Toyota of Watertown last Saturday having identified and researched the 2023 Toyota Camry I wanted to trade in my 2018 Volvo for. The Camry was as described and very nice per Saturday having identified and researched the 2023 Toyota Camry I wanted to trade in my 2018 Volvo for. The Camry was as described and very nice perfectly detailed - it drove wonderfully. The saleswoman, Chase, the Sales Manager, Manny, and the finance manager, Marat, were all excellent - very knowledgable and friendly. I highly recommend them and this Dealership. They're fantastic and the dealership is well appointed and laid out and has a great car collection too. A+ and 100%. More