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Toyota of Watertown

Watertown, MA

4.8
1,067 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,067 reviews

May 28, 2026

The staff at this store were very enthusiastic and friendly. Kevin was highly recommended; he explained things very carefully, was very skilled, and provided professional service to customers. The man More

by franky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Huang
Jun 16, 2026 -

Toyota of Watertown responded

Hi Franky, thank you for your feedback. It's a pleasure knowing you found Kevin and management to be friendly. Welcome to the Toyota of Watertown Family!

May 24, 2026

Outstanding Experience with Kevin Huang at Watertown Toyota! I couldn’t be happier with my experience working with Kevin Huang at Watertown Toyota. Kevin made the entire process of purchasing my 2026 More

by BGIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Huang
Jun 16, 2026 -

Toyota of Watertown responded

Hi BGIN, thank you for your feedback. We are glad you had an outstanding experience with Kevin. Welcome to the Toyota of Watertown Family!

May 19, 2026

Very impressed with the customer service. Even without making a purchase yet, the sales team treated me with respect and professionalism. I would recommend stopping by if you’re looking for a More

by Shelly1997liang
Recommend Dealer
Yes
Employees Worked With
Kevin Huang
Jun 16, 2026 -

Toyota of Watertown responded

Hi Shelly, thank you for your feedback and recommendation, they are greatly appreciated.

April 18, 2026

Maggie, Jordy and Luis helped my mom get into her new 2019 Highlander. Couldn’t have asked for a better team to work with! Thanks again guys! More

by Clarked4578
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Abbott, Jordy Zawadski, Luis Lopez
Jun 16, 2026 -

Toyota of Watertown responded

Thank you for your feedback Clarked4578! We are thrilled knowing that Maggie, Jordy, and Luis helped your mom into her 2019 Highlander. On behalf of your team here, you are very welcome!

April 09, 2026

Good place to buy a car They are nice Great customer service They take care of the process wisely More

by dersonlange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Huang
March 22, 2026

After my previous car was totaled earlier in the year, I needed to find a replacement quickly. I’ve been a customer of this dealership for years with my last car, so it was one of the first places I turned More

by Susanq
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez
March 04, 2026

Superior service from the sales team. I was interested in the 2026 bZ and immediately was put in touch with Ignacio right from the start. Ignacio also drives his own bZ so getting real an More

by ericsihaolin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia, Maggie Abbott
Mar 18, 2026 -

Toyota of Watertown responded

Hi Eric, thank you so much for your thorough feedback! We are glad to know that you had an enjoyable experience at our dealership and with Ignacio. Welcome to the Toyota of Watertown Family!

January 06, 2026

Kevin helped me get a great deal and made the whole process easy and straightforward. No pressure and very fair pricing. Highly recommend! More

by Zhaoqi Wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 18, 2026 -

Toyota of Watertown responded

HI Zhaoqi, thank yo so much for your recommendation and review. We are pleased to know that Kevin provided you with an easy and straightforward purchasing experience at our dealership. Welcome to the Toyota of Watertown Family!

January 06, 2026

Just brought a 2026 Toyota Camry from Toyota of Watertown. The area is great location and got banks around if needed. Worked with Kevin and he made the process easy to understand. Kevin is super More

by Felix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 18, 2026 -

Toyota of Watertown responded

Thank you Felix! Your feedback is greatly appreciated. We're glad that you found both our location and Kevin to be great. Welcome to the Toyota of Watertown Family! Congrats on your new 2026 Camry!

December 12, 2025

Kevin is awesome. Upgraded my lease on a new vehicle and came out cheaper. Whole team is great and efficient. Nice facility. Very happy. More

by jrmonirian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Huang
Mar 18, 2026 -

Toyota of Watertown responded

Hi jrmonirian, thank you for the 5 stars! We agree, Kevin is awesome! It's a pleasure knowing that you are very happy with your experience at our dealership. We look forward to seeing you again for your next lease!