Toyota of Watertown
Watertown, MA
Filter Reviews by Keyword
By Type
Showing 1,043 reviews
Prius purchase I am generally not a fan of the car buying process as I find the whole haggling thing stressful. However, in the process of buying my preowned Prius C I am generally not a fan of the car buying process as I find the whole haggling thing stressful. However, in the process of buying my preowned Prius C from this dealership my sales person Elkin Pereanez made the process as smooth as possible. He continued to be just as helpful after the purchase of the car making for an easy vehicle pickup and calling me afterwards to make sure everything was going well. I would recommend this dealership and Elkin Pereanez for any future Toyota purchases. More
Outstanding job!!! Elkin Pereanez did a outstanding job today. We purchased a Corolla, and Elkin made everything easy and was extremely courteous. Thank you for such gre Elkin Pereanez did a outstanding job today. We purchased a Corolla, and Elkin made everything easy and was extremely courteous. Thank you for such great customer service. More
Third lease from Felix Rodriguez The 2014 Sienna I just leased from Toyota of Watertown is my third lease with Felix Rodriguez. He is always helpful and explains the accessories and The 2014 Sienna I just leased from Toyota of Watertown is my third lease with Felix Rodriguez. He is always helpful and explains the accessories and how to use them. He always gets back to me promptly and helps the paperwork go quickly. I will recommend him and this dealership to my family and friends. More
New car experience Best experience ever in buying a brand new car . The sales consultant that I had the pleasure of working with (Edwin Urena) was very professional and Best experience ever in buying a brand new car . The sales consultant that I had the pleasure of working with (Edwin Urena) was very professional and polite but best of all not pushy. I love my new corolla and I definitely recommend anybody looking for a new or used car to Edwin and Toyota of Watertown !!!! More
Wonderful leasing experience! Edwin Urena was the salesperson and main point of contact through the leasing and trade-in process. Edwin was extremely helpful, not pushy in the lea Edwin Urena was the salesperson and main point of contact through the leasing and trade-in process. Edwin was extremely helpful, not pushy in the least, and always made himself available right away to answer questions via e-mail, phone or in person. Edwin helped make the transaction a smooth one, and it was a very pleasant process overall. Blanca Escobar (BDC Sales) was also very helpful in getting the initial numbers figured out, and eventually connecting me with Edwin. More
Service review We were having a battery/electrical issue with our Prius, so decided to take it here for an oil change and a battery check. Tim Tremonte worked with We were having a battery/electrical issue with our Prius, so decided to take it here for an oil change and a battery check. Tim Tremonte worked with the technicians to diagnose our issue very quickly (brought car in at 10a, was ready, with oil change & tire rotation, by 1p). I asked Tim to email a quote to me and my husband, which he did immediately and in great detail, and which helped put us at ease with our service and pricing. Tim also arranged for me to get shuttle service to pick up my daughter at preschool, and even returned our car to us so that I didn't have to figure out how to get my 4 year old back to the service center without a car seat. We were more than happy with our experience. More
GREAT dealer! I met with Elkin at Toyota of Watertown, and had a great experience. I feel very comfortable with my deal, I love my new/used certified car, and he pr I met with Elkin at Toyota of Watertown, and had a great experience. I feel very comfortable with my deal, I love my new/used certified car, and he provided me with excellent service and follow ups. I definitely recommend. More
My home away from home You guys have been so good to our non profit community. I have been able to purchase and or leased 14 vehicles which allowed the missions of the comm You guys have been so good to our non profit community. I have been able to purchase and or leased 14 vehicles which allowed the missions of the community to become successful ones for most of our mission co-ops are in different parts of the country and we have been able to do this with your help Thank you so much for your great service and a great product. I will always refer people to you guys. Felix and Alex are wonderful and amazing. John Gauthier More
New Rav4 Toyota of Watertown is as good as it gets. I would recommend them to anyone looking for Toyota sales or service. This is my second car purchased here Toyota of Watertown is as good as it gets. I would recommend them to anyone looking for Toyota sales or service. This is my second car purchased here in the past year More
Great Experience Needing money for school, I had to trade in my Ford Focus ST for something I could lease. In less than a week, Adam Skolnick found me a great 2014 Cor Needing money for school, I had to trade in my Ford Focus ST for something I could lease. In less than a week, Adam Skolnick found me a great 2014 Corolla S with similar features and a lease rate I could easily afford to have money left over for my education. I was expecting the dealership to have the car tomorrow, May 30th. However Adam got the car in early and I was able to pick it up today in less than a couple hours. Working with Steve Skolnick, the process was incredibly comfortable and the entire staff I interacted with were very hospitable, pretty sure I was asked if I wanted coffee or water every 15 minutes. Incredibly good dealership, would absolutely do business with them again. More



