
Toyota of Watertown
Watertown, MA
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Excellent service Kamel has always been friendly and honest in the last three+ years that I've been going to this service department for regular maintenance or repair w Kamel has always been friendly and honest in the last three+ years that I've been going to this service department for regular maintenance or repair work. In the last 6 months, I had an unique heating issue that the service technician and Kamel finally found the problem after several attempts (even Toyota headquarter concurred that it was very difficult to find). Kamel never gave up. More
MY EXPERIENCE BEEN GREAT WITH TOYOTA OF WATERTOWN I AM A REPEAT CUSTOMER OF TOYOTA OF WATERTOWN AND EVERY TIME I BEEN THERE MY EXPERIENCE IS BEEN GREAT SALESMAN Felix Rodriguez WAS VERY HELPFUL AND MA I AM A REPEAT CUSTOMER OF TOYOTA OF WATERTOWN AND EVERY TIME I BEEN THERE MY EXPERIENCE IS BEEN GREAT SALESMAN Felix Rodriguez WAS VERY HELPFUL AND MADE THE WHOLE PURCHASE PROCESS VERY EASY FOR ME AND EXPLIAIN EVERYTHING TO ME IN VERY PROFESSIONAL WAY I WILL RECOMMEND HIM AND TOYOTA OF WATERTOWN TO ALL PEOPLE OUT THERE WHO IS THINKING OF GETTING A NEW CAR OR ANY USED CAR. More
When you're in a bind? We had purchased our 99' Lexus from Lexus of Watertown and had a wonderful sales experience. The car served us well. Fifteen years later the Lexus is We had purchased our 99' Lexus from Lexus of Watertown and had a wonderful sales experience. The car served us well. Fifteen years later the Lexus is still running and state inspection is this month. I get the call from the mechanic the car needs work. Being the middle of the month, I needed to think fast. That evening I stopped into the annex and was introduced to Nick. I told him what I was looking for and the car was still available. It was a 2012 Toyota Camry XLE. He had told me it was on Arsenal Street (other office) and asked me if I would like to take it for a test drive. We took my car to Arsenal Street and I test drove the car with Nick. He was well knowledgeable and informative about the car. I found him to be very easy going. I bought the car and found Nick very helpful in answering my questions. It was a very pleasant experience. More
Everything was perfect I hadnt had a vehicle in a very long time, so it was tough to get everything started back up again. Felix was there always to answer my questions and I hadnt had a vehicle in a very long time, so it was tough to get everything started back up again. Felix was there always to answer my questions and work on getting me back on the road. He gave me a great deal on a great car that i am very happy with. They registered the vehicle for me to save me the leg work, and put a fresh sticker on it for me. Overall, great experience, and i recommend this place to anyone who's looking to get on the road. Thanks again! More
Great experience I had a great experience in Toyota of Watertown. Elkin Pereanez is a very attentive salesman. I was buying my first car and I had a lot of questions. I had a great experience in Toyota of Watertown. Elkin Pereanez is a very attentive salesman. I was buying my first car and I had a lot of questions. Patiently, he answered all my questions and explained everything I should know, being always very kind. I would definitely recommend him! More
EXCELLENT SERVICE TEAM! Couldn't be happier with the service I had on my Prius last month. The entire service team was excellent, and Director Mike Mason went above and beyon Couldn't be happier with the service I had on my Prius last month. The entire service team was excellent, and Director Mike Mason went above and beyond to make sure everything went smoothly for me. I wish there was a sixth star! More
Customer Great experience at Toyota of Watertown! Great people! Would go back anytime! Steve was so helpful getting me what I needed. Adam answered all the que Great experience at Toyota of Watertown! Great people! Would go back anytime! Steve was so helpful getting me what I needed. Adam answered all the questions I had. Stan was great with figuring out the finance piece More
My last visit to Toyota of Watertown was outstanding. It was one of those visits that was supposed to be quick and cheap, and I ended up needing new tires. Kamel was amazing at walking me through options an was one of those visits that was supposed to be quick and cheap, and I ended up needing new tires. Kamel was amazing at walking me through options and making sure I got a great deal. I have also worked with Jeff who provided similarly outstanding service. I live about 30 minutes from this location, and I choose to drive the distance because they are far superior from other Toyota dealerships in my area. More
OUTSTANDING SERVICE! I brought in my Tundra for some recall work and Mike Mason was OUTSTANDING! He really knows how to take care of the customer. He was able to provide m I brought in my Tundra for some recall work and Mike Mason was OUTSTANDING! He really knows how to take care of the customer. He was able to provide me with a loaner because the work had to be sent out to complete and it took longer than expected, which was out of the hands of the Toyota dealership. Mike is the friendliest person I have ever met. When I went to pick up the vehicle he explained everything and the bottom line there were no charges. If you ever want to go to a dealership for great service and the best customer satisfaction in the industry this is the place you should go. More
Thanks The service was truly exceptional! I am really great full for all your help! Very courteous & really made myself feel like I was getting the right car The service was truly exceptional! I am really great full for all your help! Very courteous & really made myself feel like I was getting the right car for myself More