
Toyota of Watertown
Watertown, MA
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Me and my wife were looking for a new car since my old SUV was breaking down and we have a child on the way. We went to Toyota of Watertown to look at what kinds of sedans they had. We were greeted by Elk SUV was breaking down and we have a child on the way. We went to Toyota of Watertown to look at what kinds of sedans they had. We were greeted by Elkin and he took his time to help us find the right vehicle. We settled on a used 2010 Toyota Prius. Elkin was very helpful with the trade in off my SUV and breaking down the pricing for us. I was very satisfied with how professional he was and he even helped us setup a good time to pick up the car between our busy work schedules and the bad New England weather. Elkin even helped with the inspection of the vehicle since I had to work and was unable to do it myself. The finance consultant we talked to was very helpful as well and carefully went over everything with us. Me and my wife were very happy with our decision and service we received from Toyota of Watertown and would highly recommend it. More
On my second trip back to Toyota of Watertown within 3 days for the same problem, I had the good fortune to get Kamel for my service advisor. When I ended up having the same problem YET AGAIN within 2 day days for the same problem, I had the good fortune to get Kamel for my service advisor. When I ended up having the same problem YET AGAIN within 2 days of that service, I went back to Kamel and without being asked, he provided me with a courtesy vehicle (free of charge) and promised that my car would not be returned until he could guarantee that it was fixed. My car was fixed in a week and returned to me with a full tank of gas on the house. True to his word, I have not had the problem re-occure! Kamel was awesome. He is very professional and cares about customer service. I highly recommend him if you need a service advisor. More
This was by far my best experience with any dealership. My lease was due to mature and I had been to a couple of dealerships looking to lease a new vehicle. My dealings with the other dealerships were hor My lease was due to mature and I had been to a couple of dealerships looking to lease a new vehicle. My dealings with the other dealerships were horrible. I spent numerous hours at them and all I received was the run around. My dad recommended that I go to Watertown Toyota and see Steve Skolnick. He recently leased a Toyota through this dealership and had the best experience with Steve. I am so happy that I did go to Watertown Toyota and see Steve. I couldn't ask for a nicer person to deal with. More
I just purchased a 2010 Honda Pilot from Toyota of Watertown. It was a great experience overall. The internet lady, Bianca Escobar was very helpful. She will always reply to my emails since mid summer Watertown. It was a great experience overall. The internet lady, Bianca Escobar was very helpful. She will always reply to my emails since mid summer last year and never pressured me into anything as many other dealers did from the beginning. She made me feel comfortable right from the beginning of my search. When I finally went in to see the pilot, her sales manager Nicholas Fondas took over. I was very surprised at how helpful the gentleman is. Never did I feel pressured into making my decision right away. I truly respect his honesty for all the answers he gave me which later confirmed. I say this because some prior car salesman lied about a couple things just so that I can buy a car that didn't even fit my needs. Not only did Nicholas gave me top dollar amount for my trade in but also negotiated the sale price for the Pilot!!. Many dealers I went to hesitated too much to end up with just 2-3 hundred dollars less than listed. The communication was very good. The day of the sale, everything was done so quickly and easy that I couldnt believe how effortless it was to buy a car. I honestly recommend everyone to visit Toyota of Watertown and speak with Nicholas. He will listen to your needs and not try to sell you something different than what you really need just to make a sale. I will buy from here agan with no need to visit other dealers. Also, expect their prices to be the lowest and their customer experience the greatest! More
It was great experience to buy toyota rav4 with right dealer and right person(Steven skolnick) I very happy he is nice,friendly,easy going and very very helpful .i would like to deal with him again and a dealer and right person(Steven skolnick) I very happy he is nice,friendly,easy going and very very helpful .i would like to deal with him again and again also highly recommend to all .thank you Steven More
I could not have been more pleased with my experience at Toyota of Watertown. My Salesperson, Steven Skolnick was outstanding from the beginning to the conclusion of the sale. He went over and above to loca Toyota of Watertown. My Salesperson, Steven Skolnick was outstanding from the beginning to the conclusion of the sale. He went over and above to locate the exact vehicle that I wanted and truly exceeded my expectations. I would highly recommend Steve Skolnick and Toyota of Watertown to anyone that is looking for a vehicle and an exceptional experience. More
Have been doing business with Kamel for about 18 of the 19 years (and five Toyotas) I have been coming to T/W for service. Have used other advisors at times but feel he sees that the best work is done. Ne 19 years (and five Toyotas) I have been coming to T/W for service. Have used other advisors at times but feel he sees that the best work is done. Never makes me feel burdened about the price either. Overall service has always been outstanding. More
We have been going to Toyota of Watertown for many years, There service department is great. so when it came time for a new car I new it would be great. Steve was our salesman, he was very low pressure and v There service department is great. so when it came time for a new car I new it would be great. Steve was our salesman, he was very low pressure and very helpful. Stan the financial guy was also very clear and helpful. no high pressure. (thank god) The new Camry is awesome, it drives like a dream. Thanks team Watertown!! Also a special thank you to Kamel in service for hooking me up. More
I wanted to trade in my 2007 Camry and upgrade to a used one with low mileage. Elkin, a sales person helped me right away to look at a car he thought would work for me. He explained all the details of the c one with low mileage. Elkin, a sales person helped me right away to look at a car he thought would work for me. He explained all the details of the car and we did a test drive. When we returned Elkin reviewed the numbers with me and then went to the sales manager. It did not look like we were going to make an agreeable number but Elkin was determined and finally after a few more trips to the sales manager he retuned with a figure we could agree upon. I must say that Elkin was very good to work with and convinced that he would make the numbers work which he ultimately did. My experience was lengthy as one of the business managers was not in that day and one of the sales managers actually stepped in to assist. All in all the experience was a good one, I have purchased vehicles at Toyota of Watertown in the past and I am sure I will visit them again in the future. More
Toyota of Watertown is an excellent place to have your car serviced. The professionalism is impeccable. All of the employees make you feel as though your vehicle is getting the best treatment and indeed, car serviced. The professionalism is impeccable. All of the employees make you feel as though your vehicle is getting the best treatment and indeed, it is. Kamel Khnaizir is one of the employees that has been taking care of my car for years. He is always friendly, positive, and delightful to be around. His coworkers are very fond of him and I would say if you want to get great service, ask for Kamel in particular. More