Toyota of Watertown
Watertown, MA
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I had a great experience with this dealership, Edwin - the one who helped me to get the new 2013 prius was exceptionally nice and professional. The whole experience was quick and no hassle they happily ma the one who helped me to get the new 2013 prius was exceptionally nice and professional. The whole experience was quick and no hassle they happily match the low price I got from another toyota dealer and they got the color I wanted. Edwin was very patient during the whole process and did an exceptional job at explaining the advance electronic system in the prius. Thank you very much for your great service and definitely will recommend Edwin and this dealership to my friends. Please keep up the great service! More
I wanted to express my pleasant and exceptional service, from service advisor Kamel Khnaizir. I have never experienced such customer service, honesty, and expertise of his knowledge. I came to bring in my from service advisor Kamel Khnaizir. I have never experienced such customer service, honesty, and expertise of his knowledge. I came to bring in my vehicle for an inspection sticker during my lunch break, and I made it known that I was on my lunch break. Once I arrived immediately that took my car, serviced it, within 15 -20 minutes my car was ready with a new inspection sticker. I was in and out and back to work on time. Now that is exceptional service, thank you Kamel Khnaizir. Joy Jackson More
I have always bought new cars, but, when I decided to buy a car this year, I opted to look at used cars as well as new cars. I approached the task with more than a little bit of uncertainty. However, my sale a car this year, I opted to look at used cars as well as new cars. I approached the task with more than a little bit of uncertainty. However, my salesperson, Felix Rodriguez, actually made the process an enjoyable one. He is personable, knowledgeable, informative and clearly tries to make his customers' car buying experience a good one. At no time did I feel pressured or hurried into buying any car. I also found the Toyota Certified Pre-owned program very helpful. My experience at Toyota of Watertown was very positive, largely because of Felix, and I am very happy with my new (2011) car. I would definitely recommend Toyota of Watertown. More
Felix Rodriguez was terrific! He was responsive to what I wanted, he made things happen quickly, he was friendly and very helpful. I would recommend him highly. I wanted, he made things happen quickly, he was friendly and very helpful. I would recommend him highly. More
I and my family were having a great experience with this dealership, Edwin - the one who helped me to get the new corolla 2013 was exceptionally nice and professional. My parents were choosing the car for m dealership, Edwin - the one who helped me to get the new corolla 2013 was exceptionally nice and professional. My parents were choosing the car for me and they were seen as ones of the toughest customers (not to mention they're Asian parents who spend their money very carefully) by many dealerships we visited but with Edwin, they could not help but being very satisfied, they even thought of buying an extra new car on the spot just because we knew we could not find another good deal like what this dealership offered us, we could not say thank enough to Edwin - he really went beyond his job to help us get the best deal we possibly could get, and some other staffs who were also very helpful. Thank you very much for your great service and definitely will recommend Edwin and this dealership to my friends and family. Please keep up the great service! More
I had a great experience with the Toyota of Watertown Annex at 414 Pleasant St. Watertown and with Nick Fondas. I was looking for an older model Camry with no more than 50,000 miles on it and Nick Fond Annex at 414 Pleasant St. Watertown and with Nick Fondas. I was looking for an older model Camry with no more than 50,000 miles on it and Nick Fondas found it for me. It took about two weeks of stopping by to check to see what was in stock. Nick remembered what I was looking for and got me a car before it was put out on the lot. I would definitely recommend Nick if you are looking for a used Toyota. He is the manager and will take good care of you. No pressure - just great service. More
I purchased a 2009 Toyota Camry on July 1, 2013 from Elkin. I told him upon first meeting him what I was looking for and he knew right away what would be perfect for me. I told him how I liked working w Elkin. I told him upon first meeting him what I was looking for and he knew right away what would be perfect for me. I told him how I liked working with him, and will do so in the future, because he was very easy going and friendly and never pushed me to make any decisions. I had been to 3 other Toyota dealerships and had poor experiences at each one before coming here. My boyfriend referred me to Toyota of Watertown because he purchased his SUV there 6 years ago. Elkin was quick to make sure everything I asked for was taken care of and he had the car ready for me super quick. I will definitely be coming back here and referring friends and family because Elkin was an awesome salesman to work with. Thank you!! More
Just signed a lease on a Scion FR-S a few weeks ago at this location...Excellent customer service experience! Elkin was extremely accommodating through the whole process, from contacting me initially to h this location...Excellent customer service experience! Elkin was extremely accommodating through the whole process, from contacting me initially to handing me the keys. Alex the GM was also a big help in getting me a good price for the lease, and in offering his services for anything I might need in the future. Thanks to all for a very positive experience in helping me get a car that I love!! More
I was referred to Watertown Toyota through the AAA Car Buying Program online. I was contacted by Amanda Martinez, whom I met with at the showroom. She introduced me to Sales Consultant Feliz Rodriguez, Buying Program online. I was contacted by Amanda Martinez, whom I met with at the showroom. She introduced me to Sales Consultant Feliz Rodriguez, who was of invaluable assistance in finding me a new car. Initially, my choice was a Camry, which Felix let me test drive and was very knowledgeable regarding all of my questions about it. However, as I put together the numbers regarding the vehicle cost, I began to wonder if the Corolla was more within my price range. I was concerned that the Corolla might be too small a car for me, so I went back to visit Felix. He was very helpful in comparing the two vehicles, and felt that the Corolla was had the leg room that I needed. As I test drove it, I saw that he was correct. He got me into the car that I was happy with, both in price and comfort. He is a professional who is very friendly and treats customers with respect, and deserves the highest rating. More
Three sons, three Toyotas, one year. You want to know why? Because at Toyota of Watertown, they possess great salesmanship and great service. After buying two Camrys within the past year, I called Elkin why? Because at Toyota of Watertown, they possess great salesmanship and great service. After buying two Camrys within the past year, I called Elkin Pereanez to buy a third for my youngest. I told him what I wanted and what my budget was. Elkin called me three days later, informing me that the car that I requested was traded in and that they were able to show me immediately. They told me since I was a loyal customer that I could see it right away. The car was nice, only needing a few repairs. I sat down with manager Nick Fondas to get the price I needed for my trade in, the amount of money we had to spend and the repairs we needed to seal the deal. Elkin promised that the car would be repaired and cleaned in 24 hours, a promise which he delivered. Service advisor Kamel Khnaizir gave the green light that car was inspected and ready to go. I received the same high quality service that I got with the other Camrys. As I was leaving, Elkin enthusiastically waived me down, asking me when I was going to trade in my Honda Pilot for a Camry. Yet again, I was impressed with his salesmanship and overall demeanor. If you are looking for a quality dealership at an affordable price, I highly recommend Toyota of Watertown. Michael Quinn More



