
Toyota of Watertown
Watertown, MA
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Felix Rodriquez is a great salesperson and a quality ambassador for the Toyota Watertown dealership. This is the second car we have purchased from Felix in the past year. He is personable, responsive ambassador for the Toyota Watertown dealership. This is the second car we have purchased from Felix in the past year. He is personable, responsive and always puts the customer first. When I picked up the car last week Felix stayed late even though he had a personal appointment - just so I would have all the information I needed. Felix is a great professional and a credit to your Company. More
The dealership and service is exceptional. I had a year of service that came with the purchase of my vehicle, but this visit was my first time coming on my own. All associates have been great but in partic of service that came with the purchase of my vehicle, but this visit was my first time coming on my own. All associates have been great but in particular Kamal was great to work with. He really listened to my concerns about my vehicle, made sure that I knew exactly what was going on with my vehicle and what my options were. He also went out of his way to temporarily make my air conditioner work on a 90 degree day! ( I had to come back the following week to get it fixed due to my job). I will be requesting him for my services from now on - and his customer service and clear dedication to his work will keep me coming back as a permanent customer! More
In general, Watertown Toyota is a great place to get service. But the primary attraction for me is Kamel Khnaizir. He is always friendly and responsive; he listens to my concerns; he explains any proble service. But the primary attraction for me is Kamel Khnaizir. He is always friendly and responsive; he listens to my concerns; he explains any problems as well as options for addressing them; and he makes sure the job is done right. I'd highly recommend both Watertown Toyota and Kamel. More
Excellent service! Honestly a positive experience every time. With every visit to the Service Dept at Toyota of Watertown I've been met with great staff. Special mention goes to Kamel (Khnaizir), who time. With every visit to the Service Dept at Toyota of Watertown I've been met with great staff. Special mention goes to Kamel (Khnaizir), who I've found to be both highly competent and efficient, as well as personable & friendly. MG More
I want to take the opportunity to provide feedback about my experience over the past few years with Toyota of Watertown. Shortly after I began bringing my vehicle in for service, I was fortunate enough to b my experience over the past few years with Toyota of Watertown. Shortly after I began bringing my vehicle in for service, I was fortunate enough to be introduced to Ashok Vaswani. Since my first introduction, Ashok has been nothing short of extraordinary to work with. He is always available when I call or email and most importantly, verifies details about scheduling quickly. For most people, I suspect getting their car serviced is a source of stress. Thanks to Ashok, I practically look forward to it! More
I have been using Watertown Toyota for servicing for over a decade. in that time I have relied on the insights of service professional Kamal Khanaizir. Repeatedly he has suggested only necessary servicing, a decade. in that time I have relied on the insights of service professional Kamal Khanaizir. Repeatedly he has suggested only necessary servicing, thus saving money on other work that could be put off until a later date. Kamal is a true, honest professional in whom I have the highest trust. He has the my interests and those of my car in his approach. I strongly suggest that you try him for guidance to fixing your car. More
When you want to buy a car, they are the best all stuff When you want to buy a car, they are the best all stuff is friendly, supportive, especially Steve Skolnick and Nick Fondas But, if for some reason y When you want to buy a car, they are the best all stuff is friendly, supportive, especially Steve Skolnick and Nick Fondas But, if for some reason you have to sell back your car, they are just like most dealers...Be careful, try avoiding Alex as you will encounter a very unpleasant experience. We had to sell our car back as we had to leave the country. Alex, who is the manager of buying the used cars was so cold and detouched, as if we were never customers of the dealership, gave us a ridicules price for the car that we had to leave the place after 2 minutes as we understood we have no one to talk with We found a great dealership and sold it. We bought 2 cars at the agency, as long as we were buying costumers we were the best, when we had to sell we became totally strangers. keep this in mind when you buy a car there. by the way we sold the car 2000$ more than what Alex offered us. take this in mind as well a great place to buy Last place to sell Don't get services from Alex and most important - drive safe :-) and Smile, it doesn't cost money :-) More
This review is written by Mollayeva family to thank the valuable service provided by Mr Steven Scolnik, master of customer service and Mr. Jon Warren at Toyota of Watertown. The service was excellent, at valuable service provided by Mr Steven Scolnik, master of customer service and Mr. Jon Warren at Toyota of Watertown. The service was excellent, atmosphere was friendly and warm, fast and accurate work. we would recommend this office to my friends in the future. Mollayev's family More
I have always been totally satisfied with Toyota of Watertown. We bring all three cars to this dealership. I've been to a few other dealerships over the years and Toyota of Watertown outrates the oth Watertown. We bring all three cars to this dealership. I've been to a few other dealerships over the years and Toyota of Watertown outrates the others in terms of customer service and professionalism. Recently I needed to speak with the Service Director, Mike Mason, and I was pleasantly pleased with the excellent customer service I received. I feel totaly confident in recommending this dealership to others. They were able to diagnose the noise and fix the problem. More
Great service, great sales person, what else can you ask for. Kamel and Edwin did an outstanding job in making sure I understood the great deal I was getting on my new Camry and trading in my old one. It ju for. Kamel and Edwin did an outstanding job in making sure I understood the great deal I was getting on my new Camry and trading in my old one. It just felt like the right thing to do because of their honesty it made me feel right at home. Thank you Kamel, Edwin and Toyota of Watertown. More