Toyota of Watertown
Watertown, MA
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This review is written by Mollayeva family to thank the valuable service provided by Mr Steven Scolnik, master of customer service and Mr. Jon Warren at Toyota of Watertown. The service was excellent, at valuable service provided by Mr Steven Scolnik, master of customer service and Mr. Jon Warren at Toyota of Watertown. The service was excellent, atmosphere was friendly and warm, fast and accurate work. we would recommend this office to my friends in the future. Mollayev's family More
Great service, great sales person, what else can you ask for. Kamel and Edwin did an outstanding job in making sure I understood the great deal I was getting on my new Camry and trading in my old one. It ju for. Kamel and Edwin did an outstanding job in making sure I understood the great deal I was getting on my new Camry and trading in my old one. It just felt like the right thing to do because of their honesty it made me feel right at home. Thank you Kamel, Edwin and Toyota of Watertown. More
I have always been totally satisfied with Toyota of Watertown. We bring all three cars to this dealership. I've been to a few other dealerships over the years and Toyota of Watertown outrates the oth Watertown. We bring all three cars to this dealership. I've been to a few other dealerships over the years and Toyota of Watertown outrates the others in terms of customer service and professionalism. Recently I needed to speak with the Service Director, Mike Mason, and I was pleasantly pleased with the excellent customer service I received. I feel totaly confident in recommending this dealership to others. They were able to diagnose the noise and fix the problem. More
Just yesterday I picked up my 3rd Toyota Prius. My wife and I have enjoyed the performance of the Prius and I knew when my lease was up it was Prius time again. I had the pleasure of working with Felix Rod and I have enjoyed the performance of the Prius and I knew when my lease was up it was Prius time again. I had the pleasure of working with Felix Rodriguez one of Toyota of Watertown's salesman. He made the whole experience pleasant. Our negotiations were respectful and I came away from the experience feeling very satisfied. I was absolutely amazed how quickly the entire transaction took place. I could have taken delivery the day of my negotiations but I had an appointment I needed to keep. Felix was so nice to deal with. He passed up his lunch to get me on the road quickly. I have dealt with the service department may times over the years and everyone of the service people are stellar in every aspect. It was so nice to deal with a gentleman who was not only knowledgeable but cognizant of my time. A great experience. How many of you can say that. More
I wanted to express my satisfaction with the quality of service provided by this dealership. I have had my car serviced at this locaiton for a while and I have never experienced an issue or had an issue w service provided by this dealership. I have had my car serviced at this locaiton for a while and I have never experienced an issue or had an issue with the staff. Kemal in particular has always been very helpful and accomodating. His advice has been insightful and his behaviour is always polite and friendly. It is because of him that I consider my visits to the dealer to be stress-free and I always leave satisfied. It is for these reasons that I would recommed this dealer (and Kemal in particular) to all friends and relatives who drive a Toyota. Good Job! Best regards, Adrian More
Felix Rodriguez provided us with options within our budget and followed thru with the selection and sale. The overall experience has been good, and we would consider this dealership for future needs. budget and followed thru with the selection and sale. The overall experience has been good, and we would consider this dealership for future needs. More
We had a good overall experience with Toyota of Watertown. Elkin Pereanez, our salesperson, was excellent; well informed about the model we were interested in and very patient with us throughout th Watertown. Elkin Pereanez, our salesperson, was excellent; well informed about the model we were interested in and very patient with us throughout the car purchasing process. He took the time to take us on several test drives and gave thoughtful responses to the multitude of questions we peppered him with. There was none of the typical fast talking, high pressure tactics I have encountered previously at other dealerships. I especially, appreciated all the running around he did to ensure we drove away in our new car that evening. At the end of day, I felt like we got a good deal on the car we wanted; thanks in large part to Elkin's efforts. I would definitely recommend him to friends and family. Natasha More
Came in on a Saturday to check availability of the Prius Plug-In. Edwin was knowledgeable, quick, efficient. He got me all the info I needed, and made it easy to make a decision to trade-in. I was driving Plug-In. Edwin was knowledgeable, quick, efficient. He got me all the info I needed, and made it easy to make a decision to trade-in. I was driving my new car the following Wednesday. Thanks Edwin!! More
Kamel was extremely helpful and is an asset to the Toyota of Watertown Dealership . The service provided was professional and I would highly recommend to all. of Watertown Dealership . The service provided was professional and I would highly recommend to all. More



