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Toyota of Watertown

Watertown, MA

4.8
1,041 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,041 reviews

April 08, 2021

I went to this dealership, purchased a certified used RAV4 for me and a brand new RAV4 for my brother. Jerry is friendly, informative to us, no pressure, helps us to get a good deal for our trades, good More

by hleegood333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Abraham
March 12, 2021

This is a very good dealership I ever had so far. Elis Castillo is very informative to me and my family since we are naive in selecting a new car fits our needs and the steps of financing. She drove me in More

by Nam Chu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elis Perez Castillo
March 09, 2021

I went into Toyota of Watertown with my eye on a new Tacoma. Elis made the process incredibly easy and also informative. After the sale she showed me around the vehicle and taught me how to use its feat More

by tacoma2543
Recommend Dealer
Yes
Employees Worked With
Elis Perez Castillo
February 03, 2021

This is a very good and friendly dealership and service center. Elis is terrific. Edwin and Raheem are good as well. We were very satisfied with our RAV4 Prime purchase. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Urena, Elis Perez Castillo
January 28, 2021

Is a good in Massachusets .You can see an you go there to buy a new car.You can do good deal with them. Thank you Toyota Watertown. More

by gjangjeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Edwin Urena, Raheem Obyat, Manny Ferreira
January 22, 2021

Ignacio was awesome! He helped me from the minute we walked into the doors. His knowledge of the new RAV4 Prime is second to none. Ended up ordering the car that same day. Great job, Ignacio! More

by Duc
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
January 12, 2021

Best run dealership, old customer, everyone’s so friendly and helpful. Bought a new highlander hybird , traded my 2018, got a great deal and best service. Thank you Steve Skolnick for always there when I cal More

by Rav4 man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Steven Skolnick, Manny Ferreira
January 09, 2021

Ignacio Garcia was just amazing! He knew everything about the car that I wanted to purchase. He stayed true to his word and found the car with just the right packages I was looking for. Thanks a lot and keep More

by Kishan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
December 05, 2020

All negotiation by phone and painless. Ali Chin was super helpful and responsive for the phone part. Worked with Elis Perez Castillo to finalize the deal- she couldn't have been more professional, cou More

by javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Chin, Edwin Urena, Elis Perez Castillo
November 18, 2020

So clean inside. Have plexiglass and hand sanitizer everywhere. Bathrooms are always immaculate. Adorable holiday decorations. Have gloves and masks for customers if needed. Sales staff is so knowl More

by Brandon K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick
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