
Toyota of Watertown
Watertown, MA
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I went in for service on my current Prius that I had originally leased at Toyota of Watertown and while there I received a call from the sales department about trading in early. So, I walked over to the originally leased at Toyota of Watertown and while there I received a call from the sales department about trading in early. So, I walked over to the sales department and they worked a miracle for me. I got what I wanted for a price I was willing to pay to lease a new Prius. My first reaction is that they went out of their way and bent over backwards to get me what I wanted, but I have a feeling this is just how they work regardless. Even after the sale Edwin was on top of things and maintained contact with me to make sure I had what I needed. He even hunted down my old car to get something out of it that I had left. I have referred friends to Edwin and Toyota of Watertown. More
Hilman was very helpful in my recent buy. Very knowledgeable and made the entire transaction quick and smooth. I would definitely come back to him if i'm looking again in the future! knowledgeable and made the entire transaction quick and smooth. I would definitely come back to him if i'm looking again in the future! More
Felix is a great car salesman, me and my husband every time I go to buy a car I always look at felix. the always friendly, trust me, I look for what prices. so I always recommend it to my friends time I go to buy a car I always look at felix. the always friendly, trust me, I look for what prices. so I always recommend it to my friends More
Felix was so helpful when I came to stay in Boston after Hurricane Sandy. he helped me to lease a 2013 Venza-which I love! He explained all the workings of the different features, and helped so much with Hurricane Sandy. he helped me to lease a 2013 Venza-which I love! He explained all the workings of the different features, and helped so much with the leasing paperwork-which was complicated because I came from New York. I receommend him to anyone looking for a Toyota. More
James and Edwin were wonderful. They were extremely patient, answered all my questions, were very professional, comprehensive and polite. Edwin did a great job of closing the deal. I was very appreciat patient, answered all my questions, were very professional, comprehensive and polite. Edwin did a great job of closing the deal. I was very appreciative of how the staff handled our service when the person we had originally been dealing with was not there. I was confident that James would be treated fairly, even though he could not close the deal. Kudos to your staff! More
I experience the best car shopping experience in my life thanks to Edwin Urena and Watertown toyota.He was very well informed and offered great customer service. Thank you! thanks to Edwin Urena and Watertown toyota.He was very well informed and offered great customer service. Thank you! More
James was an extremely professional salesman. I never felt any pressure to buy any car and he presented all of the facts about the different vehicles. I also think we got a great deal! Thanks! -Justin a felt any pressure to buy any car and he presented all of the facts about the different vehicles. I also think we got a great deal! Thanks! -Justin and Gretchen More
Kamel has processed my visits to Toyota Watertown for at least thirteen years. He is professional and well prepared to help me as the car is evaluated. He works to get me the best price possible. I have a least thirteen years. He is professional and well prepared to help me as the car is evaluated. He works to get me the best price possible. I have always looked for him when the car needs service. More
Maria Walch of Toyota Watertown made my car service experience a very pleasant one. She was always friendly and pleasant, extremely understanding and patient, and went above and beyond her call of dut experience a very pleasant one. She was always friendly and pleasant, extremely understanding and patient, and went above and beyond her call of duty when it came to helping me sort out frustrating issues with my insurance company after my accident. When my insurance company was not responding, she diligently called everyday to help move things along. She called me to keep me updated frequently and I felt that she really cared to get me back in my repaired vehicle as soon as possible. She was very clear on pricing and gave me an accurate breakdown that I could understand. Maria gets 5 stars from me and her customer service skills are superb. I love my Toyota Highlander and I plan to have it for a very long time and I will ALWAYS see Maria whenever I need to schedule a service or repair. Thank you Maria! Car dealerships need more individuals like YOU! Sincerely, Very Happy Customer More