Toyota of Watertown
Watertown, MA
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I had a great experience at Toyota Watertown. I worked with both Cheng and Hillmaan to lease a new Toyota Corolla LE 2013. Cheng walked me through the benefit sof buying a corolla, while Hillman was instr with both Cheng and Hillmaan to lease a new Toyota Corolla LE 2013. Cheng walked me through the benefit sof buying a corolla, while Hillman was instrumental in getting me the deal I wanted. Hillman made sure I could get every discount I could get and finally brought the payment down to what I wanted. When I finally got the car, Hillman sat with me in the car, and explained how everything works. After sales is also great. I have been contacted by Cheng, and especially Hillmen, many times asking me if I am having a good experience with the car. I enjoy my car, and I enjoyed the great and friendly service of these two gentelmen. I would recommmned everyone looking to buy a toyota to go and get it from here. Talk to Hillmen. He is a great guy! More
I am so lucky that I stumbled upon Toyota of Watertown! They couldn't have made it any easier. After seeing good reviews, I went to their website and was able to initiate an online chat session with Evelyn They couldn't have made it any easier. After seeing good reviews, I went to their website and was able to initiate an online chat session with Evelyn and she connected me to Jon Warren. Jon is the best salesman that I have ever worked with! What a group of genuinely nice and helpful people! They could have not made the process any easier. I highly recommend Toyota of Watertown! More
The service representative Ashok was friendly and helpful but the quality of work was not up to the mark. After performing the tire rotation of my car as part of regular 5k mile service, the rear right wheel but the quality of work was not up to the mark. After performing the tire rotation of my car as part of regular 5k mile service, the rear right wheel was wobbling badly as it was not mounted properly. Ashok was attentive enough to point it out and got it corrected in 20 minutes.He was courteous and apologized for the issue. But it raises big question on quality of work. We can't expect such fatal mistakes from a reputed Toyota dealer. More
Evelyn De Jesus referred me to this dealership when she learned I was in the market for buying a new car. She had me meet with Edwin Urena and several days later I drove away in a 2012 Toyota Camry which I learned I was in the market for buying a new car. She had me meet with Edwin Urena and several days later I drove away in a 2012 Toyota Camry which I absolutely love. Everyone was super friendly and worked with my credit issues to get me a car that fit my needs. My experience thus far has been absolutely positive and I have recommended them to friends. More
Went here to buy my first car from a dealership a year ago and Edwin Urena helped. He answered all the questions I had, was very friendly and professional. I definitely recommend this dealership to famil ago and Edwin Urena helped. He answered all the questions I had, was very friendly and professional. I definitely recommend this dealership to family and friends. More
I have always been a Toyota Customer. My wife dives a 2004 Carolla. I had a 2005 Camary at the time.I stopped one Saturday in April to Toyota of Watertown,to look around.I had heard what a great dealersh 2004 Carolla. I had a 2005 Camary at the time.I stopped one Saturday in April to Toyota of Watertown,to look around.I had heard what a great dealership Toyota of Watertown was. I started to look around & had questions on the 2012 prius. Edwin Urena answered all of my questions.I had no idea I would buy it.He worked out a good deal for both of us, that I bought it that day.Edwin has alway been there for questions I had on the prius.I have been back 3 or 4 times since I bought my Prius. I took it back for my 5000 mile checkup. The service was great, I was in in out fast. The service was as great as I had been told. I went back 3 or 4 times to see Edwin. He sync my phone twice to the car. He also put a hub cap on the car.He also showed me how to work my car starter, when nobody there knew how to do it.He has always been available for questions.I would definitely recommend friends & neighbors to see Edwin Urena & Toyota of Watertown For a Toyota. Richard Peach 88 Bourne Street Newton, Ma 02466 More
I purchased my third car from your dealership. One of the reasons I keep coming back to Toyota Watertown is Kamel Khnaizir. He has been my primary contact with all of the service I have had at Watertown the reasons I keep coming back to Toyota Watertown is Kamel Khnaizir. He has been my primary contact with all of the service I have had at Watertown Toyota for over 13 years. He is the ONLY person I work with at Toyota Watertown. When it was time to purchase a new car last month I called Kamel. Felix handled everything for the new sale and I was just as pleased with his service. Thank you again. More
Felix was very helpful in guiding us with our selection of our new car. He was knowledgeable and very patient while we asked numerous questions. My husband and I are very satisfied with the service we rece of our new car. He was knowledgeable and very patient while we asked numerous questions. My husband and I are very satisfied with the service we received. More
I recently purchased my new 2012 Toyota Camry from Jon McGaw, my experience in dealing with Jon was extremely pleasurable. He was most helpful in answering any questions I had very professional and court McGaw, my experience in dealing with Jon was extremely pleasurable. He was most helpful in answering any questions I had very professional and courteous. I would highly recommend him to my friends. Watertown Toyota is a dealership that I am very comfortable with, I will continue to come back for service. Sincerely Maria Cercone More
Evelyn Dejesus gave me the internet quote for a Toyota plug=in which brought me back to Toyota from a Ford Fusion I was about to order. She gave me the information I was looking for -- no more, no less. plug=in which brought me back to Toyota from a Ford Fusion I was about to order. She gave me the information I was looking for -- no more, no less. I am a return customer to this dealership because their service and facility is topnotch. The buying experience for my first Prius (years ago) was not great, but rescued by the Sales Mgr. By contrast, this time it was great. I wanted to know if Toyota had improved the Prius handling and braking; Jon McGaw understood my concerns, and allowed me to experience the improvements in a road test. He is polite, informative, helpful, efficient, and goes the extra mile. He is not pushy,quoting from another dealer ad, he helps me to buy a car rather than selling me a car. More



