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Toyota of Watertown

Watertown, MA

4.8
1,048 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,048 reviews

December 17, 2012

I had a great experience at Toyota Watertown. I worked with both Cheng and Hillmaan to lease a new Toyota Corolla LE 2013. Cheng walked me through the benefit sof buying a corolla, while Hillman was instr More

by aamirashraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 16, 2012

I am so lucky that I stumbled upon Toyota of Watertown! They couldn't have made it any easier. After seeing good reviews, I went to their website and was able to initiate an online chat session with Evelyn More

by VanessaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 15, 2012

The service representative Ashok was friendly and helpful but the quality of work was not up to the mark. After performing the tire rotation of my car as part of regular 5k mile service, the rear right wheel More

by aroy83in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashok Vaswani
Dec 15, 2012 -

Toyota of Watertown responded

Thank you for taking the time to post your review. I appreciate your feedback and assure you that at Toyota of Watertown, safety is of utmost importance and something our staff takes very seriously. I will personally take a close look into your situation as it will assist us to improve our processes. Please feel free to contact me via the contact information listed below to discuss further. Thanks again for your feedback and I welcome your call. Happy holidays! Adam M. Skolnick General Manager Toyota of Watertown 617-393-1280 Direct

December 14, 2012

Evelyn De Jesus referred me to this dealership when she learned I was in the market for buying a new car. She had me meet with Edwin Urena and several days later I drove away in a 2012 Toyota Camry which I More

by Denise Guzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Urena, Evelyn DeJesus
December 13, 2012

Went here to buy my first car from a dealership a year ago and Edwin Urena helped. He answered all the questions I had, was very friendly and professional. I definitely recommend this dealership to famil More

by taysha90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Urena
December 13, 2012

I have always been a Toyota Customer. My wife dives a 2004 Carolla. I had a 2005 Camary at the time.I stopped one Saturday in April to Toyota of Watertown,to look around.I had heard what a great dealersh More

by dicksrecord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Urena
December 12, 2012

I purchased my third car from your dealership. One of the reasons I keep coming back to Toyota Watertown is Kamel Khnaizir. He has been my primary contact with all of the service I have had at Watertown More

by KEY123197
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir
December 12, 2012

Felix was very helpful in guiding us with our selection of our new car. He was knowledgeable and very patient while we asked numerous questions. My husband and I are very satisfied with the service we rece More

by nadjbk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
December 12, 2012

I recently purchased my new 2012 Toyota Camry from Jon McGaw, my experience in dealing with Jon was extremely pleasurable. He was most helpful in answering any questions I had very professional and court More

by Cercone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 12, 2012

Evelyn Dejesus gave me the internet quote for a Toyota plug=in which brought me back to Toyota from a Ford Fusion I was about to order. She gave me the information I was looking for -- no more, no less. More

by JohnHsia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn DeJesus
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