Toyota of Watertown

Mr. James Hawkins was incredibly helpful and made the experience worthwhile. I would very highly recommend that other individuals and families work with him! Many, many thanks James!!! experience worthwhile. I would very highly recommend that other individuals and families work with him! Many, many thanks James!!! More

We walked in looking to test drive a new Toyota 4Runner. Hilman was more than welcoming and friendly. He talked with us at length about our family needs and what we wanted in a car. When he heard what spe Hilman was more than welcoming and friendly. He talked with us at length about our family needs and what we wanted in a car. When he heard what specifically we were looking for he was able to locate the perfect car for us. The entire process was easy, fun, and we are more than happy than the purchase we made. More

There was a bit of a bump when the car I was inquiring about was not there when I came, but James Hawkins quickly recovered by locating two alternative pre-owned Prius cars. From that point on it was a s about was not there when I came, but James Hawkins quickly recovered by locating two alternative pre-owned Prius cars. From that point on it was a seamless experience -- thank you toyota of Watertown! More

Having decided on the Prius V and having driven it at several other dealers in the area, I was looking for a place that would be convenient, that I could trust and that could offer good service. I was fa several other dealers in the area, I was looking for a place that would be convenient, that I could trust and that could offer good service. I was favorably impressed by my salesman, Jon, and others who worked with me at Toyota of Watertown. However, since the model and color of the car was not in stock it did take a few days to get the car. I understand that the popularity of the Prius makes it hard to quickly get the model you want. Even though, you managed to get my car in 4 days. Also, it is hard to accurately estimate the time it may arrive. This had me a little concerned as I was planning a trip the day I received the car. I do like my Prius V. It was comfortable driving and it was a pleasure learning about all the features as I drove to Albany. It made the trip go by quickly. The big bonus was that I did not have to fill the tank until I got back, and then there were still miles to spare. More

Jeannie and I had decided to spend our Saturday morning shopping Toyota of Watertown. I had been to Betera Chevrolet in Palmer, MA and had decided against a beautiful Dodge Dakota 4x4. I had been using the shopping Toyota of Watertown. I had been to Betera Chevrolet in Palmer, MA and had decided against a beautiful Dodge Dakota 4x4. I had been using the USAA Car Buying Service. I had seen the Tacoma 4 door online. Hilman worked with us, and was sensitive to Jeannie's disability. She walks slow. He waited. Jeannie expressed her opinion, Hilman answered her concern. By the time we got inside I was amazed. I figured if it kept going this way, I was buying a car today. We met Paul Swerling, who mentioned that we have the same birthdate seven years apart. No I'm not giving the year. But I have been scrolling down quite a ways to find it these days.. My trade was treated with respect. We worked carefully with numbers. I was happy with the numbers. So was Jeannie, the finance "no" person. i was so shocked. I really don't remember anything else after that until I was in Jim Taddeo's office. This part was fantastico! Why? The numbers, the insurance, the warranty, the registration -- everything had been taken care of. I was actually buying the car. Jim offered me a few ways to handle the financing. We looked at different screens with different break downs which was important. Jim made piles of all the paperwork, keeping things in order. It seemed crazy, but there was a sanity in looking through all of the documents, contemplating the payouts. I did come back for an antennae, and a tiny dent that will be reversed in a few days. However, it was a trip that was planned, since I needed my registration papers. Toyota of Watertown handled those papers for me, and today I came back to get an inspection sticker. Thanks so much to Toyota of Watertown for being patient and thorough. Jeannie was impressed. Me too, and relieved as well since I'm finished with buying a car. More

I was very pleased with my sales agent, Felix Rodriguez. I hate buying things and especially hate pushy salespeople but Felix was very helpful and low key. I would gladly buy another car from Felix and pla I hate buying things and especially hate pushy salespeople but Felix was very helpful and low key. I would gladly buy another car from Felix and plan to once my wife's car needs to be replaced More

I have been to many dealerships in my time and Toyota of Watertown by far has the best customer service of them all. I came all the way from New Hampshire to purchase my 2008 Toyota Camry. I was attended by Watertown by far has the best customer service of them all. I came all the way from New Hampshire to purchase my 2008 Toyota Camry. I was attended by Edwin Urena whose professionalism and charisma made my experience a pleasant one and I will make sure that I refer my friends and family to go see Edwin from Toyota of Watertown. More

Edwin was great! He worked his magic to get us a good price for the car. Very help and knowledgeable in the Toyota cars. Thank you very much. price for the car. Very help and knowledgeable in the Toyota cars. Thank you very much. More

Hillman is a great salesman. He is very knowledgeable, respectful and friendly. I bought 2 vehicle with Hillman during past two months and both times I was very happy with the experience that I had with H respectful and friendly. I bought 2 vehicle with Hillman during past two months and both times I was very happy with the experience that I had with Hill. I will defenetely recommend Hillman and Toyota of Watertown to my friens. More

I took some time to make my decision to buy my FR-S and all the time Edwin was very helpful and patient on the process. He answer every question that I had. I would recommend Edwin and Toyota of Watertown. all the time Edwin was very helpful and patient on the process. He answer every question that I had. I would recommend Edwin and Toyota of Watertown. More