Toyota of Watertown
Watertown, MA
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I'm sorry not to have found Hillman's name in the list of employee's at Toyota of Watertown. Hillman was very helpful with my recent purchase of a 2012 Prius Plug-in. He helped me with hthe purchase decisi employee's at Toyota of Watertown. Hillman was very helpful with my recent purchase of a 2012 Prius Plug-in. He helped me with hthe purchase decision and was then able to get me the color I wanted even though Watertown did not have it. He has been attentive in fololwing up with me to see if I had any questions and, in one case, was able to solve a puzzle when I called him by phone. When I stopped by to pick up my new registration and to get an inspection sticker, he took the time to show me how to program the preset radio stations. Overall, a very good experience. I am enjoying the car - especiall after a drive to Maine and back this weekend. John H. Turner (Jack) More
The people here were terrific to deal with. The sales consulstant (James) was informative and patient. he listened to my questions and needs and returned my calls promptly. consulstant (James) was informative and patient. he listened to my questions and needs and returned my calls promptly. More
Cheng is a very warm-hearted dealer. I really appreciate his work. The new Corolla is exactly what I want for my school. The price is quite reasonable and the mat he offered is very practical which could ke his work. The new Corolla is exactly what I want for my school. The price is quite reasonable and the mat he offered is very practical which could keep my car clean and tidy. As this Corolla is my first car and at first I heard some voice in using the break and made a phone call to him. Cheng answered my worry patiently and nicely. The color grey he recommended is also very beautiful. I would definitely introduce my friend to Toyota of Watertown to my friends if any of them have intention to buy a car. More
Hilman was a pleasure to work with. We felt absolutely no pressure to buy, buy, buy. He answered every question we had and if he didn't know the answer, he would say so and get the answer from some one more pressure to buy, buy, buy. He answered every question we had and if he didn't know the answer, he would say so and get the answer from some one more knowledgable. (Although he has been a salesman for many years, he has been at Toyota of Watertown for only 3 months). Hlman also told us about 2 other aspects of dealing with the insurance company and the unexpired warranty on our car that was totaled. His information saved us another $500. He was a friend of ours, not a salesman. After we decided to buy our new Prius, we started asking about leasing another new Prius! Before we decided to trade in our other car, I checked edmunds.com for trade-in value and they gave us by far the best deal around. So we purchased 2 cars from him on virtually the same day! When we worked with the finance and lease people for all the contract paperwork, they were equally friendly. They even asked us to answer some questions about their service so they could improve the service they give future customers. There was nothing they could improve! Their waiting room for service and repair, which Hilman gave us a tour of, was big and comfortable with free amenities and even had a separate play area for kids! To sum up our experience with Hilman and Toyota of Watertown, it was a pleasure. More
Toyota of Watertown gave me the deal I wanted on my new Venza. I had been shopping around but wanted to support this local business in my community, as well as have the convenience of being close for serv Venza. I had been shopping around but wanted to support this local business in my community, as well as have the convenience of being close for service. My salesperson, Leanna, was friendly and knew all about the car. The paperwork was explained clearly and everything went smoothly, as promised. I am really enjoying my first Toyota. I would recommend Toyota of Watertown and Leanna to my friends. More
That was a pleasure to work with Hilman. He was very helpful and dedicated . He made the whole transaction feel comfortable and all understandable. It was my first time buying a car and I am so glad tha helpful and dedicated . He made the whole transaction feel comfortable and all understandable. It was my first time buying a car and I am so glad that my experience was with Hilman and Toyota of Watertown! More
I gave the excellent rating I did because after traveling To different Toyota dealerships I found Steve skolnick To be the most knowledgeable sales person. My car was delivered as promised no traveling To different Toyota dealerships I found Steve skolnick To be the most knowledgeable sales person. My car was delivered as promised no problems. I would reccomend Steve Skolnick to all my friends And family. More
Great Customer service. Edwin got me exactly what I wanted. I hav always owned a toyota and will never go any other way. To me it is all about Safety. Looking at consumer reports Toyota Camry was rated wanted. I hav always owned a toyota and will never go any other way. To me it is all about Safety. Looking at consumer reports Toyota Camry was rated one of the safest vehicles anybody can own. That and Edwin made my decision a whole lot easier. I would reccommend Edwin and Toyota Of Watertown to anybody. More
The Watertown Toyota sales staff were helpful without being pushy. The staff rapidly provided information when asked. They were also very accommodating in that they quickly made themselves available wh being pushy. The staff rapidly provided information when asked. They were also very accommodating in that they quickly made themselves available when asked. More



