
Toyota of Watertown
Watertown, MA
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This is the second car I have purchased this year from Edwin- he is not only professional, but a kind and caring gentleman.. He is the reason that we came back again this year!! I love our new cars and Edwin- he is not only professional, but a kind and caring gentleman.. He is the reason that we came back again this year!! I love our new cars and will keep a toyota forever!! More
I had such a great experience at Toyota of Watertown. Edwin was the sales rep that I worked with and I was referred to him by one of my friends. The staff was very friendly and helpful. I was able to lea Edwin was the sales rep that I worked with and I was referred to him by one of my friends. The staff was very friendly and helpful. I was able to lease a brand new, out the show room, 2012 Scion. I am very happy with my purchase and when my lease is up the only place that I am going is to Toyota of Watertown!!! More
My 2007 Camry needed a lot of work: front brakes, 4 new tires, transmission service and rear suspension work. I had budgeted for some of this work but not all of it. Kamel Khnaizir worked with my budget an tires, transmission service and rear suspension work. I had budgeted for some of this work but not all of it. Kamel Khnaizir worked with my budget and we arrived at a fair price for the additional work. I am very happy with the maintenance that was done to my car, and even happier with the level service that Kamel provided. I have worked with him in the past and will seek him out in the future. Thanks for helping to keep my Camry in tip top shape! More
I have been back to visit Kamel 3 times over the past year - he is such a pleasure to work with - he genuinely loves his job and wants to make his customers happy. He is honest and tells you what you ne year - he is such a pleasure to work with - he genuinely loves his job and wants to make his customers happy. He is honest and tells you what you need done now and what you can wait on, and then works with you to get the best price. In one experience, I went to get some repairs and maintenance done, and since I was putting in a lot of $$$, he told me I could wait on a few other things. Coincidentally, 4 days later, something we talked about waiting on failed, and I brought the car back - he felt so terrible he fixed the issue on his dime and rushed to get me in and out in a hour and half. He even admitted to his error - which I very much appreciated and apologized for inconveniencing me and I know he was genuine. I have dealt with others at this location before, but Kamel sees to it that you get a car wash and vacuum, and other extra things to make it worth coming back to him each time! Kamel really wants to give you the best possible experience, and I will be back to see him for my next visit for sure. More
I recently had the esteemed pleasure of working with Kamel Khnaizir on my 2003 Tundra. Kamel was an absolute joy to work with. He truly is a gentleman, courteous, friendly and most of all greets you wit Kamel Khnaizir on my 2003 Tundra. Kamel was an absolute joy to work with. He truly is a gentleman, courteous, friendly and most of all greets you with the biggest smile you feel you've know this man forever. He really made me feel part of his family and I will always be grateful for all his hard work and dedication to see that I got the best service possible and that I was satisfied with the work done on my vehicle. Kamel is a GEM and I'm so glad that I found him. I explained to Kamel how much this truck meant to me and the memories that came along with it and he was stellar right from the get go and did not disappoint..Kamel is a true professional and his expertise shines through as he does everything imagineable to help you get the best and most fair costs for your repairs. Folks, believe me when I say I did tons of research on the web and read countless reviews before making my decision to bring my vehicle to Kamel and the dedicated folks at Toyota of Watertown...I did not plan on leaving this vehicle with just anyone..I wanted the very best in class customer service and that is just what I found when I sat down in Kamel's office..This was my first visit to Toyota of Watertown and certainly will not be my last. I highly recommend you visit Kamel, it will be the best decision you ever make! Kamel, my family and I sincerely thank you for going the extra mile for us! We are you're biggest fans!! best, Rocco Cottone More
Thanh was such a pleasure to deal with. He made the whole transaction feel comfortable and made it all understandable. It was my first time buying a car and I am so glad that my experience was with Thanh an transaction feel comfortable and made it all understandable. It was my first time buying a car and I am so glad that my experience was with Thanh and Toyota of Watertown! More
Kamel goes the extra mile and I cannot say enough positive things about him....he could not have been more helpful and no matter what he always keeps his sense of humor. Thank you positive things about him....he could not have been more helpful and no matter what he always keeps his sense of humor. Thank you More
Yesterday I purchased a brand new 2012 Toyota Corolla for my daughter. I was very impressed, assured and happy with the service of Edwin and Marian. Edwin was helpful right away the minute we got to the deal my daughter. I was very impressed, assured and happy with the service of Edwin and Marian. Edwin was helpful right away the minute we got to the dealership by letting my daughter test drive her choice of two cars. His expertise made it easy for my daughter to pick which one she felt was the better vehicle. I was also assured with all the finances that were taken care of both by Edwin and Marian. They were both very friendly and made all of us feel safe buying the car. All in all, it was great service and I recommend Toyota of Watertown to anyone who is thinking of buying a new car. More
I am totaly moved with the helping attitude, friendly behaviour and courtsey of KAMEL KHNAIZIR. Due his effort he has taken the work to a different height. behaviour and courtsey of KAMEL KHNAIZIR. Due his effort he has taken the work to a different height. More
After my last car broke down beyond reasonable repair I found myself at Toyota of Watertown and must say my overall experience there was very satisfactory. It was my first time having to go through a deale found myself at Toyota of Watertown and must say my overall experience there was very satisfactory. It was my first time having to go through a dealership and I must admit I was a bit apprehensive and not at all looking forward to dealing with a car salesman. All that went away though as I discovered all my preconceived notions of car salesmen had been wrong. From the moment I walked through the walked in the door Paul Cardoso was very personable and did not push me into anything I did not want. I am very cautious when it comes to making large decisions like purchasing a new car and Paul was very understanding of that. He gave me the time I needed to think things over and when I had finally made my decision he did everything he could to make sure I got everything I needed at the best price possible. In no time at all I found myself driving away in my new car and couldn't be happier. More