
Toyota of Watertown
Watertown, MA
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I could go on forever about how impressed I was with how Paul made the experience of buying a used car very smooth and pleasant. Not only was Paul extremely professional he was also a very personable. This Paul made the experience of buying a used car very smooth and pleasant. Not only was Paul extremely professional he was also a very personable. This made it easy to convey to Paul our needs and for him to deliver. We are very happy with our new vehicle and will be looking to Paul first and foremost when we need to purchase a car in the future. More
Kamel is a very freindly person he does his best to take care of your needs and gives you an honest and fair price. I brought my cars to hime the last 25 years. care of your needs and gives you an honest and fair price. I brought my cars to hime the last 25 years. More
I came in because my car was making a noise underneath. I was told that it would be around 1400.00 to fix. Kamel worked very hard to get me the best price and was instrumental in me being able to afford to f was told that it would be around 1400.00 to fix. Kamel worked very hard to get me the best price and was instrumental in me being able to afford to fix my car. His professionalism and sincerity made what could have been a very stressful situation for me, into a more relaxed and calm experience. He helped me more than he could have known. I will be a Toyota owner for life. More
It was time to trade our lease 2010 Camry in for a new Camry. We began exploring a dealer other than the one we originally purchased from as we were tired of the "buying a car experience" that it seems we Camry. We began exploring a dealer other than the one we originally purchased from as we were tired of the "buying a car experience" that it seems we had been through too many times in the past. From the 1st phone call through the final delivery of our new 2012 Camry, Felix and Paul at Watertown Toyota made our car buying experience extremely pleasurable. They treated us with respect, professionalism, and worked with our busy schedule, as we own our own business as well, customer service and exceeding the client expectations is paramount. They met all of our expectations, took the time and had the patience, even when there was an initial concern having to do with 2 test vehicles we drove, they helped us work through a process and ultimately satisfied our concerns, (the car seemed to not ride smoothly, turned out to be improper tire pressure that made the ride bumpy). This of course had nothing to do with them, but they went the extra mile to solve it anyway! We would high recommend if you are in the market for a new Toyota to visit Felix. He was wonderful to work with, Greta & David Fox More
Kamel is always a pleasure to deal with. In the 25+ years that we've brought our autos to Toyota of Watertown and to Kamel, Kamel has always carried himself with the highest integrity and treated us mo years that we've brought our autos to Toyota of Watertown and to Kamel, Kamel has always carried himself with the highest integrity and treated us more like a member of the family than a customer. I couldn't say the same thing about Toyota of Watertown in general - especially in the last two or three years - but there seems to be hope on the horizon with the latest Service Department management change. We'll see. More
I have had some issues with my car and brought the matter to the toyota management's attention.The response i received from the service manager Kamel was overwhelming. He was not only helpful in solving my p to the toyota management's attention.The response i received from the service manager Kamel was overwhelming. He was not only helpful in solving my problem but made me feel like I am part of the toyota family. He has done a wonderful job on my car.I highly reccomend him and his service. Keep up the good work Kamel. Tashi. More
I have been Kamel's client for many years and would never I have been Kamel's client for many years and would never consider going elsewhere, even though I live much closer to a different Toyota dealer. Be I have been Kamel's client for many years and would never consider going elsewhere, even though I live much closer to a different Toyota dealer. Besides being personable and treating me like a friend, he has taken special care of my low-mileage, city-driven car, which runs perfectly. I know I can always depend on Kamel no matter what the problem, and I do just that. More
Kamel is an employee that goes above and beyond for the people w/ whom he works. I keep coming back to this Toyota dealership because of the positive experiences I've had with him. He is willing to take ti people w/ whom he works. I keep coming back to this Toyota dealership because of the positive experiences I've had with him. He is willing to take time to explain things to his customers and is so helpful. I highly recommend him. Jacquelyn T. More
Water was leaking into my car under the dash on the passenger side. Kamel was able to rapidly assess the problem and quote me a fair price for the entire service (65k miles). I also purchased an inte passenger side. Kamel was able to rapidly assess the problem and quote me a fair price for the entire service (65k miles). I also purchased an interior detail, which looks fantastic. I will happily continue to give my business to Toyota of Watertown, and Kamel in particular. He was very communicative, friendly, and honest. More
Kamel Khnaizin is why we continue to bring our car back to Toyota of Watertown for service. Kamel epitomizes the highest standards in providing quality customer service. He has an innate ability to make th to Toyota of Watertown for service. Kamel epitomizes the highest standards in providing quality customer service. He has an innate ability to make the customer feel like you are the only customer he has that day. We always feel attened to and he's very flexible with more emergent issues. His calm demeanor and the efficiency in which he does his job is both reassuring and impressive. We plan to purchase our next car at Toyota of Watertown in part due to Kamel and the quality service and treatment he consistently provides. More