Toyota of Watertown

We members of our immediate family have purchased 11 cars at Toyota of Watertown and have been very pleased over the many years of doining business with your dealership. The reason we keep coming back is be at Toyota of Watertown and have been very pleased over the many years of doining business with your dealership. The reason we keep coming back is because of your service department. Every car we purchased is only serviced at Toyota of Watertown. Your service staff has been very helpful and Kamel is the tops and he keeps us returning for all our service needs. On the down side, we were not happy with your sales staff when we purchased our current car as they just wanted to make the sale and forget about customer service. This is never happened before but will make us think twice when we choose to look for a another new car. Fred Glass More

I have been coming to this dealership since 2007 when I purchased my car from them. They are always very courteous and helpful. This past visit I had to wait a while for a pick up from my work and Kamel purchased my car from them. They are always very courteous and helpful. This past visit I had to wait a while for a pick up from my work and Kamel Khnaizir found out and had my car cleaned inside and out for free. It looks beautiful and it was a great way to make up for my time. Thanks for the great service! I will be back. More

I have purchased by last two vehicles from Toyota and have been coming to this service department for almost 20 years. The reason I keep coming back is Kamel Khnaizir! Kamel has taken care of my vehicl have been coming to this service department for almost 20 years. The reason I keep coming back is Kamel Khnaizir! Kamel has taken care of my vehicles the last one being a 2000 Corrolla that has over 100K miles on it. He is fair, honest, friendly and totally dependable! I know I can trust Kamel to take care of me and my car. He knows my vehicle and knows what needs to be done--never upselling me on services I don't need. While most people dread taking their vehicle to a service department fearing the worst, Kamel is someone to be trusted and depended on! He's the only reason I come back! Thanks Kamel! Kathy Monahan More

I have had Toyota vehicles serviced at this dealership for more than 10 years. Great folks and very professional service. If you bring in a vehicle for service, ask for Kamel Khnaizir (pronounced "Ka-mel for more than 10 years. Great folks and very professional service. If you bring in a vehicle for service, ask for Kamel Khnaizir (pronounced "Ka-mel Hun-zeer"). Kamel is tops!!. He's the reason I keep going back for service. More

Great service - great work. Kamel can always be depended onto find a solution for my antique Toyota!I purchased my car in August 91 and it only has just over 80,000 miles on ti now.. It is now 20 years old. onto find a solution for my antique Toyota!I purchased my car in August 91 and it only has just over 80,000 miles on ti now.. It is now 20 years old. Between Kamel and Oscar this car will go on forever. More

I wanted to buy a vehicle for my wife without the stress of negotiating the price for hours. I was refered to this dealership by my family. They gave me a fair trade allowance and a great price on my new hi of negotiating the price for hours. I was refered to this dealership by my family. They gave me a fair trade allowance and a great price on my new highlander. I will now be a loyal toyota of watertown. Adam could not have been nicer. More

I've been driving for nearly 60 years, all over the world, everything from Pontiac to Lotus. I know how important it is to keep a car in top, safe running condition, and how hard it is to find that qu world, everything from Pontiac to Lotus. I know how important it is to keep a car in top, safe running condition, and how hard it is to find that quality of work in a reliable, pleasant and fairly-priced service department. Toyota of Watertown in general and its amazing master service genius Kemal Khnaizir make it look easy. They are unquestionaby the best service department I have ever seen. In the many years I have been going there, Kemal and his team maintained my Camry wagon every one of the 200,000 miles I put on it (the current owner has added another 200,000!) and every one of the 135,000 delightful miles I have so far on my superb 2003 Highlander Limited. I wouldn't think of letting anyone else touch my cars, and I send every friend I can to enjoy that same wonderful service. On a scale of 1 to 5, I would rate Toyota of Watertown a 10. I look forward to every visit. More

I have worked with the dealership since it was a small garage on the site, evolve into the Toyota/Lexus site and now only the Toyota site (Lexus got a new building). The caliber of the staff is high and garage on the site, evolve into the Toyota/Lexus site and now only the Toyota site (Lexus got a new building). The caliber of the staff is high and some distinguish themselves by the extra attention given. Kamel has gone further than his job description. Complete customer satisfaction is his goal. His interest in you and your car does not fade. Rare, unexpected stops (flat tire, et c) have been quickly and satisfactorily responded to. And no, he did not pay me to write this. Also they have a master mechanic named Rodney who exudes competence and perform perfectly. More

Kamel Khnaizir is one of the best service reps in the business. He is knowledgeable, fair, and hardworking, and he always provides outstanding customer service. Kamel provides sound advice about repair q business. He is knowledgeable, fair, and hardworking, and he always provides outstanding customer service. Kamel provides sound advice about repair questions and parts/equipment replacement. He takes the time to explain repair choices (e.g., repair it now versus repair it later, do all the work now or do some of it now and some of it later, etc.), and he will bring the mechanic in to explain the condition to the customer if he thinks it is needed. Over the years, Kamel has provided invaluable information about safety matters related to our Toyotas, selection of tires and other products, and about the decision of when to buy a new car. My wife, my daughters, and I have all taken our cars to Kamel for years, and we will continue to do so because we know we can trust him completely. More

I recently had my car serviced at Toyota of Watertown and was extremely happy with the service I recieved. I dealt with the store manager, Adam, directly and he made sure that everything was being taken care was extremely happy with the service I recieved. I dealt with the store manager, Adam, directly and he made sure that everything was being taken care from start to finish. Everyone was friendly and professional and I absolutely recieved outstanding service. I would highly recommend this dealership and will definitely be bringing my car back for future services. More