Treasure Coast Lexus - Service Center

I went for an oil change and days later my oil lights came back on. I have not been able to get in touch with anyone to resolve the issue. I call 5 times today and was given the run around. This is not t came back on. I have not been able to get in touch with anyone to resolve the issue. I call 5 times today and was given the run around. This is not the first time that has happened and I am extremely disappointed and frustrated. More

My car came back with warning lights, and I was not cold about the tire that ran over the curb about the tire that ran over the curb More

Service was good just a little longer to wait than expected. No issues to report. expected. No issues to report. More

Customer service advisor was attentive with helping me to understand service diagnosis of my car problem. understand service diagnosis of my car problem. More

People were very nice but I wasn’t given a time when my car would be finished. Also estimate price of my services. As I was siting in the waiting room. The other service person came out and said your car i car would be finished. Also estimate price of my services. As I was siting in the waiting room. The other service person came out and said your car is done right on time at 4:00 when it’s told you. However I wasn’t even given an estimated time. I was there for 4 hours for what I thought was an oil change. She asked if I wanted spark plugs. I said yes but didn’t realize the extra cost or time involved that wasn’t explained to me. More

Very competent The service is thorough and people are friendly. The facility is pleasant. My only recommendation is Lexus needs to get the manufacturer to improve the run flat tires. friendly. The facility is pleasant. My only recommendation is Lexus needs to get the manufacturer to improve the run flat tires. More

My experiences at Treasure Coast Lexus are always above board. Especially with Ms.Jude Law. She always explains all procedures and needs for my car. She takes the time to communicate and explains in such a board. Especially with Ms.Jude Law. She always explains all procedures and needs for my car. She takes the time to communicate and explains in such a way so you can understand. She's not pushy, she wants the best. Its comforting knowing that there are true professionals at Treasure Coast Lexus. More

Normal maintenance was performed and a brake noise fixed, that was fine. I asked for my tire to be checked for a leak. Jude told me there was a nail in the tire and it had to be replaced, at a cost of around that was fine. I asked for my tire to be checked for a leak. Jude told me there was a nail in the tire and it had to be replaced, at a cost of around $250. Jude recommended I replace both rear tires for a cost of $500+ I declined to do anything about the tires. When I picked up the car, there was different tire pressures in each tire and one missing the valve cover. Also, the tire I asked inspected had 20lbs of pressure in it. Why was the car released to me like that? Jude told me the car had multipoint inspections, does that include the tires? I brought my car to Atlantic Tire in Stuart. AT said there was no nail and no indications of a leak. I am going to contact Lexus Corporate and tell them my experience. I also have no faith in your mechanics, misleading me and downright lying. While I was checking out in Jude's office, a mechanic came in the office and told Jude he installed brakes on the wrong car!! I have no time for such shoddy service. As a Lexus owner since 2017, this is the worse experience ever. More

No pressure sales in a beautiful facility where all staff are friendly and knowledgeable as well as willing to help in your decision process…They agreed to fair trade in value and discounted msrp making the are friendly and knowledgeable as well as willing to help in your decision process…They agreed to fair trade in value and discounted msrp making the financial decision an easy one More

Treasure Coast Lexus makes the boring but necessary chore of getting a car serviced a pleasure. Josue the tech, was friendly and knowledgeable. A few of the associates there came over and asked if they coul of getting a car serviced a pleasure. Josue the tech, was friendly and knowledgeable. A few of the associates there came over and asked if they could assist me in any way. While waiting for the work on my car to be finished, I had a cup of coffee and read the Wall Street Journal. This was pleasant. The complimentary car wash was an unexpected benefit. My Lexus was ready, on time and best of all, it was all covered under the Lexus warranty. More