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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
2,889 Reviews

2,889 Reviews of Treasure Coast Lexus - Service Center

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May 06, 2024

I'm delighted with Treasure Coast Lexus. I have owned a Lexus for eight years. David was great trying to have the car ready on time. More

by LAKELAND2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Treasure Coast Lexus responded

We're so glad to know you had a great experience with David at Treasure Coast Lexus! Thanks for trusting us with your car needs over the years. Enjoy your ride!

May 06, 2024

My tires were rotated but bolts not tightened down on one wheel...very dangerous! This is the second time I was in this month, the first time I sat for 2.5 hours without anything done to my car since they h More

by EDWARD18
Recommend Dealer
No
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Treasure Coast Lexus responded

Edward, I'm really sorry to read about your experience. Safety is our top priority and it's clear we've fallen short in this instance. Also, the long wait time you experienced during your first visit isn't acceptable either - we'll definitely look into these issues further. Please reach out so that we can discuss how best to rectify this situation for you. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 05, 2024

Great service. Very friendly. Communication was real my good. Took good care of us. Will recommend More

by MONDAYCHILD2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Treasure Coast Lexus responded

We're so glad to know you had a great experience with us at Treasure Coast Lexus! Thank you for recommending our service, we truly appreciate it!

May 05, 2024

Friendly and clean dealership and waiting area is very comfortable and has great drinks and snacks! More

by HOMINGPIJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus, we appreciate your positive feedback about our team and facilities!

May 03, 2024

All service was above and beyond … very happy with everyone we came in contact with More

by lindysu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Kent
May 03, 2024 -

Treasure Coast Lexus responded

Your kind review warms our hearts! Thank you from the Treasure Coast Lexus Team.

May 02, 2024

Treasure Coast Lexus is a very honest dealership. and the service or repairs are always done right. More

by sylviacheval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Treasure Coast Lexus responded

We appreciate your business and your review! Thanks from the Treasure Coast Lexus Team!

April 28, 2024

It is such a pleasure to visit TC Lexlus, from ownership to washing my RX 350 it makes a special experience. More

by fultonhiggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Treasure Coast Lexus responded

Fulton, we're delighted to know that you enjoy your visits to Treasure Coast Lexus. Thanks for trusting us with your RX 350 and sharing this wonderful feedback!

April 28, 2024

Efficient and courteous treatment from the service department. Kathy is helpful and knowledgable. The waiting area should have outlets for phone charging. The car was washed and vacuumed. Thank you fo More

by BARBARAJFINN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Treasure Coast Lexus responded

Barbara, we appreciate your feedback and are glad to know that Kathy was able to assist you efficiently at Treasure Coast Lexus. We will definitely consider adding outlets in the waiting area for our customers' convenience. Thanks for choosing us - safe travels!

April 26, 2024

Scheduled me for next day service after I got a flat. Also complete my 5,000 mile service at same time. Great service. Timely and professional. More

by JJC1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Duncan
Apr 26, 2024 -

Treasure Coast Lexus responded

We're glad to have been able to assist you promptly and professionally at Treasure Coast Lexus. Thanks for the positive feedback — we appreciate it!

April 26, 2024

Went in to have car checked as I had 2 discharged battery incidents on batteries that were 10 months and 2 weeks old, specifically asked to check alternator. Report came back that the discharges were ca More

by BURRILLM
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Treasure Coast Lexus responded

Burrillm, I'm sorry to read about your experience and the issues with your car's alternator. We aim for thoroughness in our service department, so it's disappointing that we missed this during your visit. I'd like to discuss this further and see how we can rectify the situation. Please reach out at a time convenient for you - Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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