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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,283 Reviews

3,283 Reviews of Treasure Coast Lexus - Service Center

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July 17, 2021

Fine but the interior was not cleaned well at all for the first time. I was disappointed at how poorly it was cleaned. have repeatedly asked for exterior scratched to be addressed but not done again. More

by tillmanp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Wood
Jul 20, 2021 -

Treasure Coast Lexus responded

I apologize for your disappointing experience. It is our goal to deliver thorough and professional service, and it is concerning that was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what I can do to help make this right. If you are willing to discuss this, please feel free to reach out. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

July 17, 2021

Excellent from the scheduling to the service! Having my car pick-up by such a cordial and friendly gentleman was such a plus! We just returned from vacation and could not get down there… we tell everyone a More

by shoreslinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Jul 19, 2021 -

Treasure Coast Lexus responded

Thank you for reviewing Treasure Coast Lexus, Linda! All of us appreciate your kind words and support. See you again next time!

July 16, 2021

Appointment for service was on time. Service completion was within reason with the estimated time. Rafael was very professional, as was the person who greeted me and took delivery of my vehicle. Excellent More

by Bob52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Jul 16, 2021 -

Treasure Coast Lexus responded

Thank you for the terrific review, Bob! All of us here at Treasure Coast Lexus appreciate your kind words and we know that Rafael will be touched by the generous shout-out. We hope to see you back with us for your next service appointment!

July 14, 2021

Great friendly and expert service from scheduling to keeping me informed to the valet driver. My 2015 NX is just like new. Kudos to all More

by JLARGE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Jul 14, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful time working with the Treasure Coast Lexus team. Drive safely in your 2015 Lexus NX, and we hope to see you back!

July 13, 2021

Excellent service from start to finish, The team consistently exceeds expectations. They provide excellent service through communication, loaner vehicles,, valet service which is very convenient fo More

by Adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo, Sandra Garcia
Jul 13, 2021 -

Treasure Coast Lexus responded

Thank you for the excellent review, Adriana! We strive to go above and beyond for our guests and will make sure the Treasure Coast Lexus team knows their commitment to customer satisfaction was recognized. Safe travels and have a wonderful day!

July 12, 2021

Love this dealership. Very clean, friendly, utmost professional and most of all, my Service Adviser, Robert, always very knowledgeable about the problem with my car and give me honest opinion what and More

by HOCKEYORHOLDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jul 12, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Robert and the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

July 11, 2021

Unparalleled customer service. I have never been treated so well by any company I have ever done business with as I have by Treasure Coast Lexus. Every single person I have crossed paths with at the dealer More

by DOSI.xxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin in Service, Marc, Rick, Dianne in Technology, the ladies who answer the phones. , Douglas Wood
Jul 12, 2021 -

Treasure Coast Lexus responded

This review made our day! Thank you, so much, for your kindness and support - we're honored to have you as a Treasure Coast Lexus customer! Drive safe and come back again soon!

July 10, 2021

Very old facility and very old technology. Not at all up to date. Will probably not go back to this dealership. Also slow service and had to go back after I paid with a service issue. More

by cwroble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above.
Jul 26, 2021 -

Treasure Coast Lexus responded

We're sorry to hear your recent service experience left you wanting more. I will share this feedback with our team, as we constantly strive to improve our customer experience, but I also invite you to contact me if there's anything I can do to help. We value your business and hope to get another chance to earn it down the road. Best, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

July 09, 2021

Doug was very helpful and professional. A pleasure to work with. Staff who greeted us were also very pleasant. The waiting area was very comfortable and spacious. More

by lalem231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Wood
Jul 09, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

July 09, 2021

They performed the job of adjusting my headlights to point ahead on road correctly. Since I have bumper to bumper maintenance on my pre-owned certified car purchased in December 2020, and just had my fi More

by tabsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea
Jul 09, 2021 -

Treasure Coast Lexus responded

Thank you for reaching out. If you have any questions about the cost of your recent service I would be happy to look into it further. I won't be able to find your contact information from this review, but please don't hesitate to get in touch with me directly. Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

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