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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,233 Reviews

3,233 Reviews of Treasure Coast Lexus - Service Center

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October 24, 2020

Both treatment and service were scond to none as always, my service director Rafael Salcedo and his manager Scott O’Keefe always make me feel like family and like at home. Facilities are always clean and wi More

by Juan de Dios
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo, Scott O'Keefe
Oct 26, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review us, Juan! We appreciate your support and are thrilled to hear that you are so confident in Rafael and Scott to get the job done. Safe travels, and we hope to earn your business again at Treasure Coast Lexus!

October 23, 2020

The man who drops off and picks up our Lexus is always very professional and dressed impeccably. They are always on time and very courteous. More

by ejorchidisland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Young, Robert Collier
Oct 23, 2020 -

Treasure Coast Lexus responded

Thank you for reviewing Treasure Coast Lexus! We're grateful for your confidence in us to always get the job done!

October 23, 2020

Very professional customer service. The dealership was well kept and inviting. Service was outstanding and up to Lexus professionalism that is expected of Lexus overall an excellent experience. More

by CTERAMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Oct 23, 2020 -

Treasure Coast Lexus responded

Thank you for stopping by to leave Treasure Coast Lexus a 5-star review. We strive to provide top-notch service and it is great to hear that our team hit the mark!

October 22, 2020

The Service at the Lexus dealership is always great friend employees and around Friendship attention to details quality Service To every vehicle owner who comes More

by MRBIGSAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Oct 22, 2020 -

Treasure Coast Lexus responded

Thank you for leaving Treasure Coast Lexus a 5-star review! We're committed to offering friendly and professional service for guests and it is wonderful to hear that our team always hits the mark!

October 22, 2020

I have all services performed at a Lexus dealership and have never had a bad experience. If the service department believes that there is something that needs to be addressed I am informed and given the op More

by JWASIUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Skiffington
Oct 22, 2020 -

Treasure Coast Lexus responded

Thank you for trusting Treasure Coast Lexus with your vehicle. I am glad to hear that our service department continues to impress you. We look forward to working with you during your next visit!

October 22, 2020

I have always had great service and friendly people at Treasure Coast Lexus. I went for my oil change at Lexus of Palm Beach on Okeechobee earlier this year to try them out and it was a big mistake. The s More

by TIDEBOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Oct 23, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Treasure Coast Lexus, and it means a lot to know that we earned your loyal business. We look forward to your next visit!

October 21, 2020

They were courteous and seemed to be interested in our outcome. I took a little longer than I had hoped, but that is probably because of the TIMES today😡. Pam Burke More

by GLOUCESTERRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Skiffington
Oct 22, 2020 -

Treasure Coast Lexus responded

Thank you very much for your feedback, Pam! We appreciate your patience throughout the process and are glad to hear that you were well taken care of by our Treasure Coast Lexus team. Have a wonderful day!

October 21, 2020

I was very disappointed that I had a 1pm appointment for a rotation and balance. I was on time but still had to wait 2 and a half hours. I feel that it shouldn’t have taken that long. I wasn’t given any up More

by divaroro66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Skiffington
Oct 22, 2020 -

Treasure Coast Lexus responded

I am sorry to hear that your visit took longer than we had anticipated. We would never want one of our guests to feel as though their time was not respected, and I apologize for any inconvenience. I will speak with my team about your feedback, and if there is anything that I can do to assist you, please reach me by email. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 21, 2020

Kathy was very kind and professional. Treasure Coast Lexus was very helpful!! On more than one previous occasion, Rafael was rude and difficult to work with. More

by JWA121323
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo
Oct 21, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to write us a review. While I'm glad to hear that you enjoyed working with Kathy, we expect all of our team members to provide excellent service so it's disappointing to see your feedback. I'm grateful that you brought this to my attention, and if you would like to share any further details, please reach my by email. Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

October 21, 2020

Everything was wonderful from start to finish. I had a nail in my tire and they took care of it and send me on my way with a clean car! More

by Love yourself first
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Treasure Coast Lexus responded

Thank you for trusting Treasure Coast Lexus to take care of your vehicle. I am pleased to hear that our team fixed your flat tire and got you back on the road safely!

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