Treasure Coast Lexus - Service Center

I was met by my salesperson, Idressa, who also brought me a Coke; he will do well with Lexus, because of his people skills. Gary explained why I couldn’t get a loaner, but assured me the repair shop was a Coke; he will do well with Lexus, because of his people skills. Gary explained why I couldn’t get a loaner, but assured me the repair shop was terrific. Connie, at front des More

No title As I was waiting, I felt that the service was punctual; and I got out the door in a reasonable amount of time. I can't think of anything else to say. As I was waiting, I felt that the service was punctual; and I got out the door in a reasonable amount of time. I can't think of anything else to say. More

This is an example how a prime dealership should operate. Very well ran dealership. Organized, friendly and very clean. The service department has very knowledgeable personal. Waiting on your service is kinda Very well ran dealership. Organized, friendly and very clean. The service department has very knowledgeable personal. Waiting on your service is kinda a pleasant experience. Go Lexus ! More

Oil Change I brought my car in for an unscheduled oil change and not only did they do a great job, they did it in a timely manner as well. I brought my car in for an unscheduled oil change and not only did they do a great job, they did it in a timely manner as well. More

They treated me like family, as always Great service, even without an appointment it was fast and they treated like family. The waiting lounge it’s great and it feels like home. Great service, even without an appointment it was fast and they treated like family. The waiting lounge it’s great and it feels like home. More

Great short wait to get headlight changed and I am not with a lot of words and and and and and and and and and short wait to get headlight changed and I am not with a lot of words and and and and and and and and and More

2nd Lexus from Carlton We came to the dealership to have a software recall updated on our Lexus RX300. Since it was a 2.5 hour process, we had time to take a look at the ve We came to the dealership to have a software recall updated on our Lexus RX300. Since it was a 2.5 hour process, we had time to take a look at the vehicles in the showroom. We loved our RX300 because of its safety feature, plus the fact that my husband, Frank, didn’t have to bend to slide into its seat! The height of the step up for me was pretty difficult. When I was tired, it was really hard. We saw an NX300 which had all the features that we liked on the RX300. Pretty soon, Carlton brought one in the color we liked over so we could test drive it, while we waited for our car to be finished. Needless to say, we drove off in an SUV that was easier for me to get into and was high enough for Frank that he didn’t have to bend to get into it! More

Cost of Service One of the services I received yesterday was a complete AC refresh with cabin filter replacement at a cost of $231.95. When I returned home from pick One of the services I received yesterday was a complete AC refresh with cabin filter replacement at a cost of $231.95. When I returned home from picking up my vehicle I had received a notice in the mail from Lexus for the same service at a cost of $159.65 (Fall Filter Special). I paid approximately $70 more than I should have. I immediately called the service department twice in the past 24 hrs to discuss this and have not received a return call. I would like Lexus to credit/refund me the difference. Obviously it would have been nice to know at the time of my visit that there was a fall special price. Would appreciate it if someone would call me back to discuss. Thank you. More

Warranty Rafael our service advisor is always there to take care of you and he does it well. He is attentive to detail and punctual. The service people that a Rafael our service advisor is always there to take care of you and he does it well. He is attentive to detail and punctual. The service people that are taking care of our warranty work have done a great job. More

Regular service visit Place to me disappointing, last time and this time coffee machine out of order, bathroom no paper towel dispenser now at least 18 month, this time at Place to me disappointing, last time and this time coffee machine out of order, bathroom no paper towel dispenser now at least 18 month, this time at request did clean the total interior, Was informed that normal procedure at maintenance is vacuum front and backseat This is definitely not a luxury product facility. I am familiar with Miami Lexus, big difference. Also Rover, Mercedes, no comparison To add insult to injury charged charged $ 350 for replacement key that I get in Miami Lexus for $ 258.64. Have to go back to buy the leather pouch for $ 10 since they did not include it. AC cabin filter $ 94.95 , can buy the original Toyota filter for less than $ 20. and install in 2 minutes. Do not know if tire rotation is done any more. More