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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,237 Reviews

3,237 Reviews of Treasure Coast Lexus - Service Center

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January 22, 2023

The washing was bad. left reflecting strikes on a already clean windshield..they did not leave lights on automatic as they received car but on off,Other settings were also More

by martino747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady on phone was 5 star
Jan 23, 2023 -

Treasure Coast Lexus responded

I apologize for the issues you encountered working with us. We strive to deliver professional and thorough service and never intend to inconvenience our guests. I would appreciate the chance to speak with you to see what more we can do to improve your experience. If you are willing to discuss this further, please feel free to reach out. Best, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 21, 2023

Always professional and courteous x x x x x x x x x x x x More

by sue.denecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Treasure Coast Lexus responded

Thanks, Sue! We're glad that the team was professional and courteous. See you around, from the Treasure Coast Lexus team.

January 20, 2023

You send an email for 10%off on services. Give me a Christmas gift card for $50. Was not allowed to use both. It is a gift. That’s a shame. Not everyone is rich that comes to your dealership More

by demello16
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
David Seifert
Jan 20, 2023 -

Treasure Coast Lexus responded

I am very sorry to hear you are unhappy. We strive to provide our customers with great deals, and it's disappointing that this is not your impression. I apologize for any misinformation on your coupons and will share your feedback with my team. I understand you do not feel confident in our business, but I hope we get the chance to assist you again in the future. Please reach out if there is anything else I can do for you. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 20, 2023

Generally I’ve been very satisfied with Treasure Coast Lexus, but I’m becoming less satisfied with each oil change. I had an appointment for 11:30 am and was still waiting at 2:00. Just because someone More

by BDONTSINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change people
Jan 20, 2023 -

Treasure Coast Lexus responded

I want to apologize for the delay in completing your vehicle. It is never our intention to make our customers wait longer than expected, and I understand your frustration. I will share your feedback with my team, and in the meantime, if there is anything I can do to help improve your experience moving forward, please give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 19, 2023

Spoke to a supervisor recently. Don’t know the name was not happy with my treatment for a minor problem. More

by JPDIVENUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Treasure Coast Lexus responded

It's disappointing to read about your recent experience, as this isn't what we intend for our guests. If you're willing to give us another chance, I'd like to help here. I hope to hear from you soon so we can discuss this together. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 18, 2023

Very kind and friendly and fast. Would recommend to other in the area that is all More

by 07_away.ruble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Treasure Coast Lexus responded

We’re glad we could deliver a 5-star experience! We hope to see you again in the future here at Treasure Coast Lexus!

January 18, 2023

Friendly, considerate and professional. They did all they could to make my appointment easy and fast More

by JULIANA.OABSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier, David Seifert
Jan 19, 2023 -

Treasure Coast Lexus responded

Thank you for the 5-star review of Treasure Coast Lexus! We appreciate your business and support!

January 17, 2023

The staff was very polite, and the snacks were very good and the staff was friendly and very helpful. More

by Freedom
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 17, 2023 -

Treasure Coast Lexus responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- Treasure Coast Lexus Team

January 17, 2023

I was having trouble with my car, made a call left a message and within 5minutes got a return call, was able to take it in and be seen that day. Fortunately it was a quick fix but the way I was treated More

by h_bowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 18, 2023 -

Treasure Coast Lexus responded

Thank you so much for leaving our service team this wonderful review! It is great to see that our team is going above and beyond to earn 5-star reviews for Treasure Coast Lexus!

January 15, 2023

Very professional and informed me of the price and approximate wait time. Service went smoothly. More

by ETESS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
Jan 16, 2023 -

Treasure Coast Lexus responded

Thank you for the review! We appreciate your support and hope to see you back again at Treasure Coast Lexus. Safe travels!

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